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Scheduled Service Change: Blackboard Data Center Maintenance Impacting Service Use on 06/28/2019

Event:
2019-06-28 02:00:00
Expected Duration:
2019-06-28 06:00:00
Status:
Closed
Brief Description:
On Friday, June 28, 2019, between 2:00am-6:00am ET, Blackboard Managed Hosting Engineers (vendor) will perform maintenance on the Blackboard data center where Cornell's Blackboard resides.
User Impact:
While we anticipate no interruption in service as a result of the work, we cannot entirely rule out brief periods of intermittent connectivity as network traffic adjusts, or a quick restart of services on a few client systems if warranted. During the maintenance window, all efforts will be made to keep service disruption, if any, to a minimum. Products: Blackboard Collaborate and Blackboard Learn. Note that the vast majority of Cornell summer courses are being delivered via Canvas. Fewer than 25 courses are known to be delivered via Blackboard.
Services Affected:
Learning Technologies
Subsites Affected:
Blackboard
Full Description:
On Friday, June 28, 2019, between 2:00am-6:00am ET, Blackboard Managed Hosting Engineers (vendor) will perform maintenance on the Blackboard data center where Cornell's Blackboard resides.

While we anticipate no interruption in service as a result of the work, we cannot entirely rule out brief periods of intermittent connectivity as network traffic adjusts, or a quick restart of services. During the maintenance window, users may experience brief service disruptions where Blackboard is unavailable. All efforts will be made to keep service disruption, if any, to a minimum. Products: Blackboard Collaborate and Blackboard Learn.

Note that the vast majority of Cornell summer courses are being delivered via Canvas. Fewer than 25 courses are known to be delivered via Blackboard.
CIT TDX ID:
CRQ000001034136



Timeline of Changes

Description Current Status Date Time
On Friday, June 28, 2019, between 2:00am-6:00am ET, Blackboard Managed Hosting Engineers (vendor) will perform maintenance on the Blackboard data center where Cornell's Blackboard resides. While we anticipate no interruption in service as a result of the work, we cannot entirely rule out brief periods of intermittent connectivity as network traffic adjusts, or a quick restart of services. During the maintenance window, users may experience brief service disruptions where Blackboard is unavailable. All efforts will be made to keep service disruption, if any, to a minimum. Products: Blackboard Collaborate and Blackboard Learn. Note that the vast majority of Cornell summer courses are being delivered via Canvas. Fewer than 25 courses are known to be delivered via Blackboard. 2019-06-20 14:36:43