Scheduled Service Change: Monthly Remedy Server Maintenance on 06/23/2019
Event:
2019-06-23 05:00:00
Expected Duration:
2019-06-23 09:00:00
Status:
Closed
Brief Description:
On Sunday, June 23, 2019, between 1:00am and 5:00am, the BMC Remedy on Demand team (vendor) will perform maintenance on Remedy production servers.
User Impact:
During the maintenance window, there will be intermittent service disruptions of 15-20 minutes when Remedy will be unavailable. Incoming email messages will be queued and processed when maintenance is complete.
Services Affected:
IT Service Management Suite
Subsites Affected:
Telephone Authorization Codes
Full Description:
On Sunday, June 23, 2019, between 1:00am and 5:00am, the BMC Remedy on Demand team (vendor) will perform maintenance on Remedy production servers. During the maintenance window, there will be intermittent service disruptions of 15-20 minutes when Remedy will be unavailable. Incoming email messages will be queued and processed when maintenance is complete.
CIT TDX ID:
CRQ000001034229
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| On Sunday, June 23, 2019, between 1:00am and 5:00am, the BMC Remedy on Demand team (vendor) will perform maintenance on Remedy production servers. During the maintenance window, there will be intermittent service disruptions of 15-20 minutes when Remedy will be unavailable. Incoming email messages will be queued and processed when maintenance is complete. | 2019-06-20 | 15:39:24 |