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Unplanned Outage: Issue with Box Services

Last Updated:
2019-05-02 17:16:43
Event:
2019-05-02 16:34:00
Status:
Closed
Brief Description:
There is currently an issue with Box services. The Vendor will provide more information as it becomes available.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
Vendor has resolved the issue impacting Box services. Vendor will continue to monitor to ensure no further impact is observed
Services Affected:
Collaboration Platforms
Subsites Affected:
Box
Full Description:
There is currently an issue with Box services. The Vendor will provide more information as it becomes available.



Timeline of Changes

Description Current Status Date Time
There is currently an issue with Box services. The Vendor will provide more information as it becomes available. Vendor has resolved the issue impacting Box services. Vendor will continue to monitor to ensure no further impact is observed 2019-05-02 17:16:43
There is currently an issue with Box services. The Vendor will provide more information as it becomes available. Users may experience errors or increased latency with: - Logging into the Box Web App, Mobile Apps, or Desktop Client applications (Box Drive, Box Sync, and Box Notes) - Uploads and Downloads through the Box Web App, Mobile Apps, and Desktop Clients - Public API endpoints 2019-05-02 17:00:59