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Emergency Maintenance: Compellent array maintenance

Last Updated:
2010-10-10 00:00:00
Event:
2010-10-10 00:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
The planned FW upgrade to the Compellent array failed on one of the I/O disk enclosure modules. This has resulted in a loss of redundancy on the back end of the array. We do not believe this is having any impact on the performance of the array at this time.



Timeline of Changes

Description Current Status Date Time
We are currently waiting for parts from the vendor to resolve the issue. The parts are expected to arrive sometime this evening. Updates will be posted when we have a better idea of what time this work will happen. We are currently waiting for parts from the vendor to resolve the issue. The parts are expected to arrive sometime this evening. Updates will be posted when we have a better idea of what time this work will happen. 2010-10-10 00:00:00
CIT support staff are working with the vendor and still awaiting notification of when the parts will be arriving.\n CIT support staff are working with the vendor and still awaiting notification of when the parts will be arriving.\n 2010-10-10 00:00:00