Emergency Maintenance: Modification, Emergency move of 20 to 40 mailboxes
Last Updated:
2010-10-08 04:00:00
Event:
2010-10-08 04:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
There is currently a low disk space issue with one of the Exchange databases. To reclaim disk space some users will be moved from the affected database to one that has more physical space available and the search index for the affected database will be rebuilt. End users who are moved will not be able to access the Exchange mailbox and email will queue during the time needed to move their mailbox. Only those users affected (approximately 20-40 mailboxes) will be affected. OWA mailbox searches will report either blank or incomplete results while the database rebuilds.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Users will not be able to access their mailboxes while they're mailboxes are in the process of being moved. Mail will queue for users being moved until their move is complete.\nOWA mailbox searches will report either blank or incomplete results while the database rebuilds.\n(Approximately 4-10 hours depending on a lot of factors). The Messaging Group apologizes for any inconvenience this causes. | Users will not be able to access their mailboxes while they're mailboxes are in the process of being moved. Mail will queue for users being moved until their move is complete.\nOWA mailbox searches will report either blank or incomplete results while the database rebuilds.\n(Approximately 4-10 hours depending on a lot of factors). The Messaging Group apologizes for any inconvenience this causes. | 2010-10-08 | 04:00:00 |
| All scheduled movements of accounts have been completed. The affected exchange databases are re-indexing for those accounts.\nThe moved accounts should have access to their email again but searches in outlook may be slow until indexing completes. | All scheduled movements of accounts have been completed. The affected exchange databases are re-indexing for those accounts.\nThe moved accounts should have access to their email again but searches in outlook may be slow until indexing completes. | 2010-10-08 | 04:00:00 |