Performance Issue: Video On Demand - Adding New Users as Collaborators or Channel Members
Last Updated:
2019-03-25 13:24:14
Event:
2019-03-12 18:33:00
Status:
Closed
Brief Description:
Users are unable to add other users created after 1/8/19 as collaborators or channel members in Video On Demand (VOD). CIT is working with the vendor to fix the issue.
Current Status:
The vendor has implemented a solution and new user accounts are now successfully populating in Video On Demand (VOD).
Services Affected:
Video Streaming & Hosting
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Users are unable to add other users created after 1/8/19 as collaborators or channel members in Video On Demand (VOD). CIT is working with the vendor to fix the issue. | The vendor has implemented a solution and new user accounts are now successfully populating in Video On Demand (VOD). | 2019-03-25 | 13:24:14 |
| Users are unable to add other users created after 1/8/19 as collaborators or channel members in Video On Demand (VOD). CIT is working with the vendor to fix the issue. | The vendor has developed what they believe to be a solution to the problem and will be attempting to apply it Sunday, March 24, 2019. | 2019-03-20 | 14:07:55 |
| Users are unable to add other users created after 1/8/19 as collaborators or channel members in Video On Demand (VOD). CIT is working with the vendor to fix the issue. | CIT is investigating | 2019-03-12 | 18:40:48 |