Unplanned Outage: Remedy IT Assets module
Last Updated:
2019-02-27 10:57:43
Event:
2019-02-26 21:23:00
Status:
Closed
Brief Description:
Remedy IT Assets Module is not automatically updating data. Technicians are currently working on the issue. There is no estimated repair time available, at this time. All other Remedy functions are operating normally.
Current Status:
This issue is resolved as of 6:30 p.m. Tuesday February 26, 2019
Services Affected:
IT Service Management Suite
Subsites Affected:
Telephone Authorization Codes
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Remedy IT Assets Module is not automatically updating data. Technicians are currently working on the issue. There is no estimated repair time available, at this time. All other Remedy functions are operating normally. | This issue is resolved as of 6:30 p.m. Tuesday February 26, 2019 | 2019-02-27 | 10:57:28 |
| Remedy IT Assets Module is not automatically updating data. Technicians are currently working on the issue. There is no estimated repair time available, at this time. All other Remedy functions are operating normally. | CIT is investigating | 2019-02-26 | 21:27:45 |