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Unplanned Outage: Remedy IT Assets module

Last Updated:
2019-02-27 05:57:43
Event:
2019-02-26 16:23:00
Status:
Closed
Brief Description:
Remedy IT Assets Module is not automatically updating data. Technicians are currently working on the issue. There is no estimated repair time available, at this time. All other Remedy functions are operating normally.
Current Status:
This issue is resolved as of 6:30 p.m. Tuesday February 26, 2019
Services Affected:
IT Service Management Suite
Subsites Affected:
Remedy



Timeline of Changes

Description Current Status Date Time
Remedy IT Assets Module is not automatically updating data. Technicians are currently working on the issue. There is no estimated repair time available, at this time. All other Remedy functions are operating normally. This issue is resolved as of 6:30 p.m. Tuesday February 26, 2019 2019-02-27 05:57:28
Remedy IT Assets Module is not automatically updating data. Technicians are currently working on the issue. There is no estimated repair time available, at this time. All other Remedy functions are operating normally. CIT is investigating 2019-02-26 16:27:45