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Performance Issue: Net-Print Printer List, Status Displays, Account Creation Requests from Web

Last Updated:
2018-12-12 15:28:21
Event:
2018-12-12 13:35:00
Status:
Closed
Brief Description:
Net-Print printer list and status displays, and account creation requests from Net-Print web pages, which are used by campus administrators and can also be viewed by customers, are not currently available. The ability to print is not affected.
User Impact:
Some Net-Print features used by campus administrators and sometimes viewed by customer are not available.
Workaround:
There is no workaround for this issue
Current Status:
The issue has been resolved.
Services Affected:
Printing (Net-Print)
Subsites Affected:
Net-Print
Full Description:
Some features used by Net-Print campus administrators and viewed by customers are not currently available. (The ability to print using Net-Print is not affected.) Printer list and status displays, and account creation requests from Net-Print web pages are unavailable.



Timeline of Changes

Description Current Status Date Time
Some features used by Net-Print campus administrators and viewed by customers are not currently available. (The ability to print using Net-Print is not affected.) Printer list and status displays, and account creation requests from Net-Print web pages are unavailable. The issue has been resolved. 2018-12-12 15:28:21
Some features used by Net-Print campus administrators and viewed by customers are not currently available. (The ability to print using Net-Print is not affected.) Printer list and status displays, and account creation requests from Net-Print web pages are unavailable. Cornell staff are investigating. 2018-12-12 14:18:28