Performance Issue: Net-Print Printer List, Status Displays, Account Creation Requests from Web
Last Updated:
2018-12-12 20:28:21
Event:
2018-12-12 18:35:00
Status:
Closed
Brief Description:
Net-Print printer list and status displays, and account creation requests from Net-Print web pages, which are used by campus administrators and can also be viewed by customers, are not currently available. The ability to print is not affected.
User Impact:
Some Net-Print features used by campus administrators and sometimes viewed by customer are not available.
Workaround:
There is no workaround for this issue
Current Status:
The issue has been resolved.
Services Affected:
Printing
Subsites Affected:
Room Scheduler
Full Description:
Some features used by Net-Print campus administrators and viewed by customers are not currently available. (The ability to print using Net-Print is not affected.) Printer list and status displays, and account creation requests from Net-Print web pages are unavailable.
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Some features used by Net-Print campus administrators and viewed by customers are not currently available. (The ability to print using Net-Print is not affected.) Printer list and status displays, and account creation requests from Net-Print web pages are unavailable. | The issue has been resolved. | 2018-12-12 | 20:28:21 |
| Some features used by Net-Print campus administrators and viewed by customers are not currently available. (The ability to print using Net-Print is not affected.) Printer list and status displays, and account creation requests from Net-Print web pages are unavailable. | Cornell staff are investigating. | 2018-12-12 | 19:18:28 |