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Scheduled Service Change: Pinnacle - Custom APEX Applications Monthly CentOS Patching December 2018

Event:
2018-12-13 07:00:00
Expected Duration:
2018-12-13 07:30:00
Status:
Closed
Brief Description:
On Thursday, December 13, 2018, between 7:00am and 7:30am, the Pinnacle Production Custom APEX web server at AWS will have monthly CentOS patches applied.
User Impact:
(1) The outage is very momentary while the URL is switched to the newly created instance. (2) This patching is being applied outside normal business hours when the Pinnacle Custom dashboards are generally not being used.
Services Affected:
Financial Management Service
IT Service Management Suite
Subsites Affected:
CIT Online Bills
Full Description:
On Thursday, December 13, 2018, between 7:00am and 7:30am, the Pinnacle Custom APEX Application web server will have monthly OS patches applied. The Pinnacle Custom dashboard applications, the Pinnacle Monthly Statement Email Notification Opt In/Opt Out application, and the Student Request for Services application may be unavailable for a very short period during the maintenance window.



Timeline of Changes

Description Current Status Date Time
On Thursday, December 13, 2018, between 7:00am and 7:30am, the Pinnacle Custom APEX Application web server will have monthly OS patches applied. The Pinnacle Custom dashboard applications, the Pinnacle Monthly Statement Email Notification Opt In/Opt Out application, and the Student Request for Services application may be unavailable for a very short period during the maintenance window. 2018-12-06 14:17:51