Unplanned Outage: Fiber Cut between Phelps and Geneva affecting Geneva campus
Last Updated:
2018-12-04 10:11:27
Event:
2018-12-03 22:03:00
Status:
Closed
Brief Description:
There is currently a fiber cut between Phelps and Geneva which has caused an outage of wired and Wi-Fi Internet on the Geneva campus.
User Impact:
Internet unavailable on the Geneva campus through either wired or Wi-Fi networks.
Workaround:
It may be possible to set a cell phone as a Wi-Fi hotspot.
Current Status:
Service began to return late night on Monday, December 3, 2018, and continues to be available.
Services Affected:
Network
Full Description:
There is currently a fiber cut between Phelps and Geneva which has caused an outage of wired and Wi-Fi Internet on the Geneva campus.
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| There is currently a fiber cut between Phelps and Geneva which has caused an outage of wired and Wi-Fi Internet on the Geneva campus. | Service began to return late night on Monday, December 3, 2018, and continues to be available. | 2018-12-04 | 10:11:26 |
| There is currently a fiber cut between Phelps and Geneva which has caused an outage of wired and Wi-Fi Internet on the Geneva campus. | The vendor, Finger Lakes Technology Group (FLTG) is onsite and working on repairing the problem. | 2018-12-04 | 03:53:31 |
| There is currently a fiber cut between Phelps and Geneva. | The Vendor FLTG has been notified and is currently onsite. | 2018-12-04 | 02:40:47 |