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Unplanned Outage: Fiber Cut between Phelps and Geneva affecting Geneva campus

Last Updated:
2018-12-04 05:11:27
Event:
2018-12-03 17:03:00
Status:
Closed
Brief Description:
There is currently a fiber cut between Phelps and Geneva which has caused an outage of wired and Wi-Fi Internet on the Geneva campus.
User Impact:
Internet unavailable on the Geneva campus through either wired or Wi-Fi networks.
Workaround:
It may be possible to set a cell phone as a Wi-Fi hotspot.
Current Status:
Service began to return late night on Monday, December 3, 2018, and continues to be available.
Services Affected:
Network Service
Subsites Affected:
Wi-Fi Network Service (eduroam
Wired Network (Faculty and Staff)
Full Description:
There is currently a fiber cut between Phelps and Geneva which has caused an outage of wired and Wi-Fi Internet on the Geneva campus.



Timeline of Changes

Description Current Status Date Time
There is currently a fiber cut between Phelps and Geneva which has caused an outage of wired and Wi-Fi Internet on the Geneva campus. Service began to return late night on Monday, December 3, 2018, and continues to be available. 2018-12-04 05:11:26
There is currently a fiber cut between Phelps and Geneva which has caused an outage of wired and Wi-Fi Internet on the Geneva campus. The vendor, Finger Lakes Technology Group (FLTG) is onsite and working on repairing the problem. 2018-12-03 22:53:31
There is currently a fiber cut between Phelps and Geneva. The Vendor FLTG has been notified and is currently onsite. 2018-12-03 21:40:47