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Scheduled Service Change: Printing (Net-Print) - Updates to PaperCut user web interface

Event:
2018-11-20 08:00:00
Expected Duration:
2018-11-20 09:00:00
Status:
Closed
Brief Description:
The Net-Print (PaperCut) web interface will receive improvements on Tuesday, November 20, 2018
User Impact:
Enable users to see their Transaction History. This will make it easier for users to see their printing transaction activity and diagnose any potential discrepancies.  Enable the PaperCut delivered order of links / pages in the left navigation regardless of your Account Selection options, helping to provide a consistent user experience.  Display users' Cash account balance in the Summary link
Services Affected:
Printing
Subsites Affected:
Net-Print
Full Description:
The Net-Print (PaperCut) web interface will receive the following improvements on Tuesday, November 20, 2018:
Transaction History, making it easier for users to review their cash account transaction activity. It will include the adding of funds via credit card or refunds. Note: Course and department account transactions other than printing will not be included.

Printing transaction activity will also continue to be available under "Recent Print Jobs."

Display of users' cash account balance on the Summary page.

In addition, the order of two options in the left-hand menu will switch. This change will make the interface layout consistent and resolve an issue where users under certain conditions were not seeing the same or all menu options.

For more information about using Transaction History and to see the current order of navigation, see https://it.cornell.edu/net-print/view-your-net-print-transaction-history . For general information about Net-Print, visit https://it.cornell.edu/net-print .


CIT TDX ID:
CRQ000001030511



Timeline of Changes

Description Current Status Date Time
The Net-Print (PaperCut) web interface will receive the following improvements on Tuesday, November 20, 2018: Transaction History, making it easier for users to review their cash account transaction activity. It will include the adding of funds via credit card or refunds. Note: Course and department account transactions other than printing will not be included. Printing transaction activity will also continue to be available under "Recent Print Jobs." Display of users' cash account balance on the Summary page. In addition, the order of two options in the left-hand menu will switch. This change will make the interface layout consistent and resolve an issue where users under certain conditions were not seeing the same or all menu options. For more information about using Transaction History and to see the current order of navigation, see https://it.cornell.edu/net-print/view-your-net-print-transaction-history . For general information about Net-Print, visit https://it.cornell.edu/net-print . 2018-11-15 13:49:27