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Scheduled Service Change: Remedy Server Monthly Patching

Event:
2018-10-21 01:00:00
Expected Duration:
2018-10-21 05:00:00
Status:
Closed
Brief Description:
The Remedy on Demand team will be performing maintenance on Remedy production servers. During this activity there will be multiple service disruptions of 15-20 minutes with the window.
User Impact:
None
Services Affected:
IT Service Desk Service
Subsites Affected:
Remedy
Full Description:
The Remedy on Demand team will be performing maintenance on Remedy production servers https://cornell.onbmc.com, https://cornell-smartit.onbmc.com, and https://cornell-myit.onbmc.com. During this activity there will be multiple service disruptions of 15-20 minutes with the following maintenance window.

Start: October 21st 2018, 05:00 UTC
End: October 21st 2018, 09:00 UTC



CIT TDX ID:
CRQ000001030009



Timeline of Changes

Description Current Status Date Time
The Remedy on Demand team will be performing maintenance on Remedy production servers https://cornell.onbmc.com, https://cornell-smartit.onbmc.com, and https://cornell-myit.onbmc.com. During this activity there will be multiple service disruptions of 15-20 minutes with the following maintenance window. Start: October 21st 2018, 05:00 UTC End: October 21st 2018, 09:00 UTC 2018-10-18 14:00:57