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Scheduled Service Change: Pinnacle - Custom Apex Applications monthly CentOS patching October 2018

Event:
2018-10-11 07:00:00
Expected Duration:
2018-10-11 07:30:00
Status:
Closed
Brief Description:
The Pinnacle Production Custom Apex web server at AWS will have monthly CentOS patches applied.
User Impact:
(1) The outage is very momentary while the URL is switched to the newly created instance (2) This patching is being applied outside normal business hours when the Pinnacle Custom dashboards are generally not being used.
Services Affected:
IT Service Management Suite
Full Description:
The Pinnacle Custom Apex Application web server will have monthly OS patches applied. The Pinnacle custom dashboard applications, the Pinnacle monthly statement opt in/out application, and the student request for services application may be unavailable for a very short period.
CIT TDX ID:
CRQ000001030112



Timeline of Changes

Description Current Status Date Time
The Pinnacle Custom Apex Application web server will have monthly OS patches applied. The Pinnacle custom dashboard applications, the Pinnacle monthly statement opt in/out application, and the student request for services application may be unavailable for a very short period. 2018-10-09 12:31:58