Performance Issue: CUBlogs login timeout
Last Updated:
2018-10-01 18:54:10
Event:
2018-09-27 16:49:00
Status:
Closed
Brief Description:
We are currently investigating reports of users of the CUBlog service being logged out of the their blogs randomly.
User Impact:
Randomly logged out of their blog site.
Workaround:
There is no workaround for this issue
Current Status:
We believe this issue to be resolved. It may be necessary for users of the CUBlog service to clear their browser cache before the attempting to login.
Services Affected:
CU Blogs
Full Description:
We are currently investigating reports of users of the CUBlog service being logged out of the their blogs randomly. A user may login to their blog and be logged out within 15 seconds.
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| We are currently investigating reports of users of the CUBlog service being logged out of the their blogs randomly. A user may login to their blog and be logged out within 15 seconds. | We believe this issue to be resolved. It may be necessary for users of the CUBlog service to clear their browser cache before the attempting to login. | 2018-10-01 | 18:54:10 |
| We are currently investigating reports of users of the CUBlog service being logged out of the their blogs randomly. A user may login to their blog and be logged out within 15 seconds. | This issue may have been resolved; however, we will continue to monitor and consult with those reporting to have been affected. | 2018-09-27 | 19:43:17 |
| We are currently investigating reports of users of the CUBlog service being logged out of the their blogs randomly. A user may login to their blog and be logged out within 15 seconds. | This issue has been reported to CampusPress. They have been able to reproduce the issue and are investigating resolution. | 2018-09-27 | 16:52:59 |