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Performance Issue: CUBlogs login timeout

Last Updated:
2018-10-01 14:54:10
Event:
2018-09-27 12:49:00
Status:
Closed
Brief Description:
We are currently investigating reports of users of the CUBlog service being logged out of the their blogs randomly.
User Impact:
Randomly logged out of their blog site.
Workaround:
There is no workaround for this issue
Current Status:
We believe this issue to be resolved. It may be necessary for users of the CUBlog service to clear their browser cache before the attempting to login.
Services Affected:
CU Blogs
Full Description:
We are currently investigating reports of users of the CUBlog service being logged out of the their blogs randomly. A user may login to their blog and be logged out within 15 seconds.



Timeline of Changes

Description Current Status Date Time
We are currently investigating reports of users of the CUBlog service being logged out of the their blogs randomly. A user may login to their blog and be logged out within 15 seconds. We believe this issue to be resolved. It may be necessary for users of the CUBlog service to clear their browser cache before the attempting to login. 2018-10-01 14:54:10
We are currently investigating reports of users of the CUBlog service being logged out of the their blogs randomly. A user may login to their blog and be logged out within 15 seconds. This issue may have been resolved; however, we will continue to monitor and consult with those reporting to have been affected. 2018-09-27 15:43:17
We are currently investigating reports of users of the CUBlog service being logged out of the their blogs randomly. A user may login to their blog and be logged out within 15 seconds. This issue has been reported to CampusPress. They have been able to reproduce the issue and are investigating resolution. 2018-09-27 12:52:59