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Scheduled Service Change: Pinnacle - Monthly Windows Patching September 2018

Event:
2018-09-19 03:00:00
Expected Duration:
2018-09-19 03:30:00
Status:
Closed
Brief Description:
The Pinnacle Production Report Server sf-pinn-002 will have the Monthly Windows Patches applied by the S&O automated patching.
User Impact:
Users will not be able to run Crystal Reports while the server is rebooted. Even though the functional area can not run Crystal Reports, there should be no impact as this patching is being applied outside Pinnacle standard operating hours.
Services Affected:
IT Service Management Suite
Full Description:
The Pinnacle Report Server will have Microsoft Windows monthly security updates applied by the Systems team on Wednesday September 19, 2018 beginning at 3am. Pinnacle reports will not be available until patching is complete, usually by 3:30am.

CIT TDX ID:
CRQ000001029024



Timeline of Changes

Description Current Status Date Time
The Pinnacle Report Server will have Microsoft Windows monthly security updates applied by the Systems team on Wednesday September 19, 2018 beginning at 3am. Pinnacle reports will not be available until patching is complete, usually by 3:30am. 2018-09-14 14:32:40