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Performance Issue: Outlook on the Web Forwarding Alert

Last Updated:
2018-10-18 13:46:06
Event:
2018-08-24 09:15:00
Status:
Closed
Brief Description:
Outlook on the Web ( outlook.cornell.edu ) is showing an alert when an individual has forwarding set up to an outside account.
User Impact:
An alert is showing in Outlook on the Web ( outlook.cornell.edu ) when the individual has forwarding set up to an outside account.
Workaround:
There is no workaround for this issue
Current Status:
A knowledge article has been created to act as documentation for this known issue while Cornell and Microsoft staff continue to review it. See https://it.cornell.edu/cmail-facstaff-email-outlook-web/email-known-issue-persistent-forwarding-alert
Services Affected:
Email and Calendar
Subsites Affected:
Faculty/Staff Email (Office 365)
Full Description:
Outlook on the Web ( outlook.cornell.edu ) is showing an alert when an individual has forwarding set up to an outside account.



Timeline of Changes

Description Current Status Date Time
Outlook on the Web ( outlook.cornell.edu ) is showing an alert when an individual has forwarding set up to an outside account. A knowledge article has been created to act as documentation for this known issue while Cornell and Microsoft staff continue to review it. See https://it.cornell.edu/cmail-facstaff-email-outlook-web/email-known-issue-persistent-forwarding-alert 2018-10-18 13:46:06
Outlook on the Web ( outlook.cornell.edu ) is showing an alert when an individual has forwarding set up to an outside account. Microsoft is aware of this behavior. Cornell and Microsoft staff are in discussions about the issue. 2018-08-29 09:55:04
Outlook on the Web ( outlook.cornell.edu ) is showing an alert when an individual has forwarding set up to an outside account. Cornell staff are investigating. 2018-08-24 09:18:27