Skip to main content

Performance Issue: Main e-list server delays August 13

Last Updated:
2018-08-14 15:47:23
Event:
2018-08-13 08:00:00
Status:
Closed
Brief Description:
The main e-list server experienced delays on Monday August 13, 2018, starting at 8am. They were fully resolved at 5pm. Typical delays were 20 minutes, though in some cases, delays may have been as long as 70 minutes.
User Impact:
Delays averaging 20 minutes on e-list email, possibly as long as 70 minutes.
Workaround:
There is no workaround for this issue
Current Status:
The issue is resolved.
Services Affected:
Mass Email
Subsites Affected:
E-lists (Lyris)
Full Description:
The main e-list server experienced delays on Monday August 13, 2018, starting at 8am. They were fully resolved at 5pm. Typical delays were 20 minutes, though in some cases, delays may have been as long as 70 minutes.



Timeline of Changes

Description Current Status Date Time
The main e-list server experienced delays on Monday August 13, 2018, starting at 8am. They were fully resolved at 5pm. Typical delays were 20 minutes, though in some cases, delays may have been as long as 70 minutes. The issue is resolved. 2018-08-14 15:47:23