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Scheduled Service Change: EZ-Backup Partial Outage: Restarting Selected Servers to grow Active Log

Event:
2018-08-14 20:00:00
Expected Duration:
2018-08-14 20:30:00
Status:
Closed
Brief Description:
In order to resolve issue with backups of the databases supporting service, need to grow the active log space for those databases, which in turn requires a restart of the associated server(s)
User Impact:
During the restart, users will not be able to perform backup, restore, archive, retrieve or query operations issued against the servers in question
Services Affected:
Backup, Archive, and Recovery
Subsites Affected:
EZ-Backup (backup and archive services)
Full Description:
Part of the EZ-Backup Service will be down. Systems running a Backup, Restore, Archive, Retrieve, or other EZ-Backup related process during this time may fail. If you see any failures during this time, please re-run the process once the EZ-Backup maintenance is complete. For further clarification or questions and concerns on this outage please contact the EZ-Backup Team.

EZ-Backup team will be restarting selected server instances to grow the active log used by the database supporting the instance


CIT TDX ID:
CRQ000001028109



Timeline of Changes

Description Current Status Date Time
Part of the EZ-Backup Service will be down. Systems running a Backup, Restore, Archive, Retrieve, or other EZ-Backup related process during this time may fail. If you see any failures during this time, please re-run the process once the EZ-Backup maintenance is complete. For further clarification or questions and concerns on this outage please contact the EZ-Backup Team. EZ-Backup team will be restarting selected server instances to grow the active log used by the database supporting the instance 2018-08-13 14:41:10