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Performance Issue: Remedy Application Slowness/Login Errors.

Last Updated:
2018-08-13 19:23:36
Event:
2018-08-13 18:11:00
Status:
Closed
Brief Description:
Some Remedy user are experiencing slowness or the inability to log in at times.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
This issue has been resolved.
Services Affected:
IT Service Management Suite
Subsites Affected:
Apps on Demand
Telephone Authorization Codes
Full Description:
Some Remedy user are experiencing slowness or the inability to log in at times.



Timeline of Changes

Description Current Status Date Time
Some Remedy user are experiencing slowness or the inability to log in at times. This issue has been resolved. 2018-08-13 19:23:36
Some Remedy user are experiencing slowness or the inability to log in at times. The vendor has been contacted and they are currently working on this issue. 2018-08-13 18:13:17