Performance Issue: Remedy Application Slowness/Login Errors.
Last Updated:
2018-08-13 19:23:36
Event:
2018-08-13 18:11:00
Status:
Closed
Brief Description:
Some Remedy user are experiencing slowness or the inability to log in at times.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
This issue has been resolved.
Services Affected:
IT Service Management Suite
Subsites Affected:
Apps on Demand
Telephone Authorization Codes
Full Description:
Some Remedy user are experiencing slowness or the inability to log in at times.
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Some Remedy user are experiencing slowness or the inability to log in at times. | This issue has been resolved. | 2018-08-13 | 19:23:36 |
| Some Remedy user are experiencing slowness or the inability to log in at times. | The vendor has been contacted and they are currently working on this issue. | 2018-08-13 | 18:13:17 |