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Performance Issue: Interaction between Skype for Business and Skype consumer

Last Updated:
2018-08-02 12:40:55
Event:
2018-07-26 18:04:00
Status:
Closed
Brief Description:
Microsoft has indicated there are intermittent issues with connections between Skype for Business (part of Cornell’s Office 365) and consumer Skype accounts. These issues may appear as problems seeing presence status and instant message functionality.
User Impact:
Interruptions in chat and presence between individuals using Skype for Business and the consumer version of Skype.
Workaround:
There is no workaround for this issue
Current Status:
Microsoft reports that this problem has been fixed. Chat and presence are now interacting properly between Skype for Business and consumer Skype.
Services Affected:
Web and Video Conferencing
Subsites Affected:
Web and Video Conferencing
Full Description:
Microsoft has indicated there are intermittent issues with connections between Skype for Business (part of Cornell’s Office 365) and consumer Skype accounts. These issues may appear as problems seeing presence status and instant message functionality.



Timeline of Changes

Description Current Status Date Time
Microsoft has indicated there are intermittent issues with connections between Skype for Business (part of Cornell’s Office 365) and consumer Skype accounts. These issues may appear as problems seeing presence status and instant message functionality. Microsoft reports that this problem has been fixed. Chat and presence are now interacting properly between Skype for Business and consumer Skype. 2018-08-02 12:40:55
Microsoft has indicated there are intermittent issues with connections between Skype for Business (part of Cornell’s Office 365) and consumer Skype accounts. These issues may appear as problems seeing presence status and instant message functionality. Microsoft staff are reviewing the situation to discover what’s causing the problem and identify a way to fix it. 2018-07-26 18:07:29