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Scheduled Service Change: Remedy Server Monthly Database and Network Patching July 22, 2018

Event:
2018-07-22 05:00:00
Expected Duration:
2018-07-22 09:00:00
Status:
Closed
Brief Description:
The Remedy on Demand team will be performing Database & Network maintenance on Remedy production servers. During this activity there will be multiple service disruptions of 15-20 minutes within the maintenance window.
User Impact:
None
Services Affected:
IT Service Management Suite
Subsites Affected:
Telephone Authorization Codes
Full Description:
The Remedy on Demand team will be performing Database and Network maintenance on Remedy production servers https://cornell.onbmc.com, https://cornell-smartit.onbmc.com, and https://cornell-myit.onbmc.com. During this activity, there will be multiple service disruptions of 15-20 minutes within the following maintenance window.

Start: July 22nd 2018, 05:00 UTC
End: July 22nd 2018, 09:00 UTC


CIT TDX ID:
CRQ000001027712



Timeline of Changes

Description Current Status Date Time
The Remedy on Demand team will be performing Database and Network maintenance on Remedy production servers https://cornell.onbmc.com, https://cornell-smartit.onbmc.com, and https://cornell-myit.onbmc.com. During this activity, there will be multiple service disruptions of 15-20 minutes within the following maintenance window. Start: July 22nd 2018, 05:00 UTC End: July 22nd 2018, 09:00 UTC 2018-07-19 18:32:52