Performance Issue: Siteimprove NetID Login not working
Last Updated:
2018-07-18 00:00:02
Event:
2018-07-17 15:45:00
Status:
Closed
Brief Description:
NetID Authentication to Siteimprove is not working. When logging in with netid/password combo the following error shows:
An error occurred while processing your request.
Error Message: Unsupported Requesy
Current Status:
A fix is in place. Confirming access.
Services Affected:
Web Accessibility
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| NetID Authentication to Siteimprove is not working. When logging in with netid/password combo the following error shows: Cornell University Federated Login (Shibboleth) An error occurred while processing your request. Error Message: Unsupported Requesy | A fix is in place. Confirming access. | 2018-07-17 | 16:24:54 |
| NetID Authentication to Siteimprove is not working. When logging in with netid/password combo the following error shows: Cornell University Federated Login (Shibboleth) An error occurred while processing your request. Error Message: Unsupported Requesy | CIT and Vendor is investigating | 2018-07-17 | 15:56:01 |
| NetID Authentication to Siteimprove is not working. When logging in with netid/password combo the following error shows: An error occurred while processing your request. Error Message: Unsupported Requesy | CIT is investigating | 2018-07-17 | 15:54:47 |