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Performance Issue: Longview Authentication Issues

Last Updated:
2018-07-10 19:26:02
Event:
2018-07-10 13:53:00
Status:
Closed
Brief Description:
We have received a number of reports from users unable to authenticate to Longview from on campus and VPN. Users can connect from non-Cornell networks.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
This issue has been resolved by the Vendor.
Services Affected:
Budget Management Service
Subsites Affected:
Outlook for Windows
Full Description:
We have received a number of reports from users unable to authenticate to Longview from on campus and VPN. Users can connect from non-Cornell networks.



Timeline of Changes

Description Current Status Date Time
We have received a number of reports from users unable to authenticate to Longview from on campus and VPN. Users can connect from non-Cornell networks. This issue has been resolved by the Vendor. 2018-07-10 19:26:02
We have received a number of reports from users unable to authenticate to Longview from on campus and VPN. Users can connect from non-Cornell networks. Longview admins are working with the vendor to resolve the issue. 2018-07-10 13:56:01