Performance Issue: Issue with the EZ-Backup service
Last Updated:
2018-06-28 20:28:11
Event:
2018-06-28 19:03:00
Status:
Closed
Brief Description:
We are experiencing some issues with the physical server hosting all the TSM Server instances. Some operations (backup, restore, query) may fail to start at this time
User Impact:
Please direct questions to the EZ-Backup support team:
EZ-Backup Support Team mailto:ezbackup@cornell.edu
EZ-Backup Web Page http://ezbackup.cornell.edu
Workaround:
There is no workaround for this issue
Current Status:
After a restart, the physical server and the EZ-Backup service is fully operational. Please restart any operations that failed in the last hour if appropriate.
Services Affected:
Backup, Archive, and Recovery
Subsites Affected:
Event Technical Support and Media Production
Full Description:
We are experiencing some issues with the physical server hosting all the TSM Server instances. Some operations (backup, restore, query) may fail to start at this time
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| We are experiencing some issues with the physical server hosting all the TSM Server instances. Some operations (backup, restore, query) may fail to start at this time | After a restart, the physical server and the EZ-Backup service is fully operational. Please restart any operations that failed in the last hour if appropriate. | 2018-06-28 | 20:28:11 |
| We are experiencing some issues with the physical server hosting all the TSM Server instances. Some operations (backup, restore, query) may fail to start at this time | EZ-Backup admins are investigating this issue. | 2018-06-28 | 19:06:17 |