Skip to main content

Performance Issue: Issue with the EZ-Backup service

Last Updated:
2018-06-28 16:28:11
Event:
2018-06-28 15:03:00
Status:
Closed
Brief Description:
We are experiencing some issues with the physical server hosting all the TSM Server instances. Some operations (backup, restore, query) may fail to start at this time
User Impact:
Please direct questions to the EZ-Backup support team: EZ-Backup Support Team mailto:ezbackup@cornell.edu EZ-Backup Web Page http://ezbackup.cornell.edu
Workaround:
There is no workaround for this issue
Current Status:
After a restart, the physical server and the EZ-Backup service is fully operational. Please restart any operations that failed in the last hour if appropriate.
Services Affected:
Backup, Archive, and Recovery
Subsites Affected:
EZ-Backup (backup and archive services)
Full Description:
We are experiencing some issues with the physical server hosting all the TSM Server instances. Some operations (backup, restore, query) may fail to start at this time



Timeline of Changes

Description Current Status Date Time
We are experiencing some issues with the physical server hosting all the TSM Server instances. Some operations (backup, restore, query) may fail to start at this time After a restart, the physical server and the EZ-Backup service is fully operational. Please restart any operations that failed in the last hour if appropriate. 2018-06-28 16:28:11
We are experiencing some issues with the physical server hosting all the TSM Server instances. Some operations (backup, restore, query) may fail to start at this time EZ-Backup admins are investigating this issue. 2018-06-28 15:06:17