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Performance Issue: Remedy Email Processing Slowness

Last Updated:
2018-06-04 17:50:50
Event:
2018-06-04 17:35:00
Status:
Closed
Brief Description:
Remedy is slow processing email.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
Remedy email issue has now been resolved.
Services Affected:
IT Service Management Suite
Subsites Affected:
Telephone Authorization Codes
Full Description:
Remedy is slow processing email.



Timeline of Changes

Description Current Status Date Time
Remedy is slow processing email. Remedy email issue has now been resolved. 2018-06-04 17:50:50
Remedy is slow processing email. CIT is currently investigating. 2018-06-04 17:37:47