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Performance Issue: Net-Print accounts may not be available

Last Updated:
2018-06-05 09:08:47
Event:
2018-06-04 12:32:00
Status:
Closed
Brief Description:
Some users may not see their Net-Print accounts when they try to print. This is an intermittent issue.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
Net-Print services have been restored.
Services Affected:
Printing
Subsites Affected:
Net-Print
Full Description:
Some users may not see their Net-Print accounts when they try to print. This is an intermittent issue.



Timeline of Changes

Description Current Status Date Time
Some users may not see their Net-Print accounts when they try to print. This is an intermittent issue. Net-Print services have been restored. 2018-06-05 09:08:46
Some users may not see their Net-Print accounts when they try to print. This is an intermittent issue. Starting on June 4, 2018 at 3:30pm, there will be an unplanned outage for Net-Print for approximately 1.5 hours while we work to resolve the the issue. 2018-06-04 15:37:39
Some users may not see their Net-Print accounts when they try to print. This is an intermittent issue. Starting on June 4, 2018 at 3:30pm this afternoon, there will be an unplanned outage for Net-Print for approximately 1.5 hours while we work to resolve the the issue. 2018-06-04 15:23:33
Some users may not see their Net-Print accounts when they try to print. This is an intermittent issue. CIT is working with the vendor to resolve the issue. 2018-06-04 12:36:47