Unplanned Outage: Blackberry Enterprise Service disruption
Last Updated:
2010-09-15 04:00:00
Event:
2010-09-15 04:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Some BlackBerry users that have mailboxes on mbxa.exchange.cornell.edu may have noticed a disruption in service since 1:20pm this afternoon. This is due to a hung thread on the Messaging Agent that talks to mbxa.
CIT TDX ID:
Timeline of Changes
Description | Current Status | Date | Time |
---|---|---|---|
CIT Technical Support Staff are looking into the cause and resolution of the problem at this time. | CIT Technical Support Staff are looking into the cause and resolution of the problem at this time. | 2010-09-15 | 04:00:00 |
The BlackBerry Messaging Agents have been restarted and this has cleared up the problem. \n\n\n | The BlackBerry Messaging Agents have been restarted and this has cleared up the problem. \n\n\n | 2010-09-15 | 04:00:00 |