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Scheduled Service Change: Remedy on Demand Maintenance, 4/22/18, 12:00am-5:00am

Event:
2018-04-22 00:00:00
Expected Duration:
2018-04-22 05:00:00
Status:
Closed
Brief Description:
BMC (Remedy vendor) will perform regular operating systems maintenance on the Remedy on Demand production systems.
User Impact:
During maintenance, there will be intermittent service disruptions of 15-20 minutes.
Services Affected:
IT Service Desk Service
Subsites Affected:
Remedy
Full Description:
The Remedy vendor will perform maintenance on the production servers that host Remedy OnDemand systems during the period 12:00am-5:00am on April 22. During maintenance, there will be intermittent service disruptions of 15-20 minutes.
CIT TDX ID:
CRQ000001024806



Timeline of Changes

Description Current Status Date Time
The Remedy vendor will perform maintenance on the production servers that host Remedy OnDemand systems during the period 12:00am-5:00am on April 22. During maintenance, there will be intermittent service disruptions of 15-20 minutes. 2018-04-19 12:54:17