Scheduled Service Change: Remedy on Demand Maintenance, 4/22/18, 12:00am-5:00am
Event:
2018-04-22 04:00:00
Expected Duration:
2018-04-22 09:00:00
Status:
Closed
Brief Description:
BMC (Remedy vendor) will perform regular operating systems maintenance on the Remedy on Demand production systems.
User Impact:
During maintenance, there will be intermittent service disruptions of 15-20 minutes.
Services Affected:
IT Service Desk Service
Subsites Affected:
Telephone Authorization Codes
Full Description:
The Remedy vendor will perform maintenance on the production servers that host Remedy OnDemand systems during the period 12:00am-5:00am on April 22. During maintenance, there will be intermittent service disruptions of 15-20 minutes.
CIT TDX ID:
CRQ000001024806
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| The Remedy vendor will perform maintenance on the production servers that host Remedy OnDemand systems during the period 12:00am-5:00am on April 22. During maintenance, there will be intermittent service disruptions of 15-20 minutes. | 2018-04-19 | 16:54:17 |