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Performance Issue: Kaltura Performance Issues

Last Updated:
2018-04-12 14:06:29
Event:
2018-04-05 13:09:00
Status:
Closed
Brief Description:
The Video on Demand (VOD) service and Video Platform Service (VPS) are both currently experiencing performance issues. The primary impact at this time appears to be slow performance, particularly when uploading files.
User Impact:
The primary impact at this time appears to be slow performance, particularly when uploading files.
Workaround:
There is no workaround for this issue
Current Status:
The Kaltura performance issue has been resolved.
Services Affected:
Video Streaming & Hosting
Subsites Affected:
Video on Demand
Video Platform Service (VPS)
Full Description:
The Video on Demand (VOD) service and Video Platform Service (VPS) are both currently experiencing performance issues. The primary impact at this time appears to be slow performance, particularly when uploading files.



Timeline of Changes

Description Current Status Date Time
The Video on Demand (VOD) service and Video Platform Service (VPS) are both currently experiencing performance issues. The primary impact at this time appears to be slow performance, particularly when uploading files. The Kaltura performance issue has been resolved. 2018-04-12 14:06:29
The Video on Demand (VOD) service and Video Platform Service (VPS) are both currently experiencing performance issues. The primary impact at this time appears to be slow performance, particularly when uploading files. The vendor has confirmed the issue and is currently investigating. 2018-04-05 13:14:38