Performance Issue: Video On Demand API Errors
Last Updated:
2018-04-04 17:27:39
Event:
2018-04-04 16:10:00
Status:
Closed
Brief Description:
Some users are reporting receiving API errors when attempting to upload media or perform other actions in the VOD.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
Vendor engineers have stated that this issue was related to a temporary database problem which has now been resolved.
Services Affected:
Video Streaming & Hosting
Full Description:
Some users are reporting receiving API errors when attempting to upload media or perform other actions in the VOD.
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Some users are reporting receiving API errors when attempting to upload media or perform other actions in the VOD. | Vendor engineers have stated that this issue was related to a temporary database problem which has now been resolved. | 2018-04-04 | 17:27:39 |
| Some users are reporting receiving API errors when attempting to upload media or perform other actions in the VOD. | We are currently working with the vendor to investigate the issue. | 2018-04-04 | 16:12:21 |