Unplanned Outage: Shared File Services Issues
Last Updated:
2018-03-27 01:15:15
Event:
2018-03-26 21:04:00
Status:
Closed
Brief Description:
CIT has received reports of issues with Shared File Services.
User Impact:
Can't access Shared File Services at this time.
Workaround:
There is no workaround for this issue
Current Status:
At this time, CIT believes that all affected file shares have been restored. Some web hosts continue to experience connection issues.
Services Affected:
Shared File Services
Subsites Affected:
Voice Mail (AUDIX)
Full Description:
CIT has received reports of issues with Shared File Services, including Configuration Manager; IPP file servers; and AAD shared file servers.
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| CIT has received reports of issues with Shared File Services, including Configuration Manager; IPP file servers; and AAD shared file servers. | At this time, CIT believes that all affected file shares have been restored. Some web hosts continue to experience connection issues. | 2018-03-27 | 01:15:15 |
| CIT has received reports of issues with Shared File Services, including Configuration Manager; IPP file servers; and AAD shared file servers. | CIT is working with the vendor on a recovery process, some shared file services are restored. | 2018-03-27 | 00:23:23 |
| CIT has received reports of issues with Shared File Services, including Configuration Manager; IPP file servers; Architecture, Art, and Planning Archive; and AAD shared file servers. | CIT is working with the vendor to resolve the issue. | 2018-03-26 | 23:52:29 |
| CIT has received reports of issues with Shared File Services. | CIT is working with the vendor to resolve the issue. | 2018-03-26 | 23:22:22 |
| CIT has received reports of issues with Shared File Services. | CIT is currently investigating the issue. | 2018-03-26 | 21:43:24 |