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Unplanned Outage: Shared File Services Issues

Last Updated:
2018-03-26 21:15:15
Event:
2018-03-26 17:04:00
Status:
Closed
Brief Description:
CIT has received reports of issues with Shared File Services.
User Impact:
Can't access Shared File Services at this time.
Workaround:
There is no workaround for this issue
Current Status:
At this time, CIT believes that all affected file shares have been restored. Some web hosts continue to experience connection issues.
Services Affected:
Shared File Services
Subsites Affected:
Shared File Services
Full Description:
CIT has received reports of issues with Shared File Services, including Configuration Manager; IPP file servers; and AAD shared file servers.



Timeline of Changes

Description Current Status Date Time
CIT has received reports of issues with Shared File Services, including Configuration Manager; IPP file servers; and AAD shared file servers. At this time, CIT believes that all affected file shares have been restored. Some web hosts continue to experience connection issues. 2018-03-26 21:15:15
CIT has received reports of issues with Shared File Services, including Configuration Manager; IPP file servers; and AAD shared file servers. CIT is working with the vendor on a recovery process, some shared file services are restored. 2018-03-26 20:23:23
CIT has received reports of issues with Shared File Services, including Configuration Manager; IPP file servers; Architecture, Art, and Planning Archive; and AAD shared file servers. CIT is working with the vendor to resolve the issue. 2018-03-26 19:52:29
CIT has received reports of issues with Shared File Services. CIT is working with the vendor to resolve the issue. 2018-03-26 19:22:22
CIT has received reports of issues with Shared File Services. CIT is currently investigating the issue. 2018-03-26 17:43:24