Performance Issue: LastPass Browser Extension Sign-In Issue
Last Updated:
2018-03-09 19:00:53
Event:
2018-03-07 18:14:00
Status:
Closed
Brief Description:
Cornell LastPass users are not able to use the LastPass browser extension to sign into LastPass. It is still possible to sign in through the browser by logging in at lastpass.com
User Impact:
Unable to sign into LastPass using the browser extension.
Workaround:
Sign into LastPass by visiting lastpass.com, or try using the apps for iOS, Android, Windows, or macOS.
Current Status:
The vendor has fixed the issue and the browser extension is working normally.
Services Affected:
Secure Password Management
Full Description:
Currently, Cornell LastPass users are not able to use the LastPass browser extension to sign into LastPass. This issue appears to be affecting all browsers on both Windows and macOS. It is still possible to sign in through the browser by logging in at lastpass.com. The apps for iOS, Android, Windows, and macOS do not appear to be affected by this problem.
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Currently, Cornell LastPass users are not able to use the LastPass browser extension to sign into LastPass. This issue appears to be affecting all browsers on both Windows and macOS. It is still possible to sign in through the browser by logging in at lastpass.com. The apps for iOS, Android, Windows, and macOS do not appear to be affected by this problem. | The vendor has fixed the issue and the browser extension is working normally. | 2018-03-09 | 19:00:53 |
| Currently, Cornell LastPass users are not able to use the LastPass browser extension to sign into LastPass. This issue appears to be affecting all browsers on both Windows and macOS. It is still possible to sign in through the browser by logging in at lastpass.com. The apps for iOS, Android, Windows, and macOS do not appear to be affected by this problem. | This issue has been reported to LastPass, and they are investigating. | 2018-03-07 | 20:36:24 |
| Currently, Cornell LastPass users are not able to use the LastPass browser extension to sign into LastPass. This issue appears to be affecting all browsers on both Windows and macOS. It is still possible to sign in through the browser by logging in at lastpass.com. | This issue has been reported to LastPass, and they are investigating. | 2018-03-07 | 18:19:32 |