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Performance Issue: Calendar Sharing for Delegated Mailboxes in Outlook on the Web

Last Updated:
2018-03-01 08:44:52
Event:
2018-02-14 14:09:00
Status:
Closed
Brief Description:
There have been instances of calendar sharing not working for delegated mailboxes such as an EGA in Outlook on the Web (outlook.cornell.edu). Microsoft is aware of the problem, and is rolling out a fix.
User Impact:
Calendar sharing not working for delegated mailboxes such as an EGA in Outlook on the Web.
Workaround:
Calendar sharing is working for affected mailboxes in Outlook 2016 for Windows and Outlook 2016 for Mac.
Current Status:
Reports from affected individuals and testing by Cornell staff indicate that Microsoft's fix has reached Cornell's Office 365, and the problem appears to be resolved.
Services Affected:
Email and Calendar
Subsites Affected:
Outlook on the Web
Full Description:
There have been instances of calendar sharing not working for delegated mailboxes such as an EGA in Outlook on the Web (outlook.cornell.edu). Microsoft is aware of the problem, and is in the process of rolling out a fix throughout their systems. They are planning for all work to be completed by February 28, 2018. Outlook 2016 for Windows and Mac are not affected by this problem.



Timeline of Changes

Description Current Status Date Time
There have been instances of calendar sharing not working for delegated mailboxes such as an EGA in Outlook on the Web (outlook.cornell.edu). Microsoft is aware of the problem, and is in the process of rolling out a fix throughout their systems. They are planning for all work to be completed by February 28, 2018. Outlook 2016 for Windows and Mac are not affected by this problem. Reports from affected individuals and testing by Cornell staff indicate that Microsoft's fix has reached Cornell's Office 365, and the problem appears to be resolved. 2018-03-01 08:44:52
There have been instances of calendar sharing not working for delegated mailboxes such as an EGA in Outlook on the Web (outlook.cornell.edu). Microsoft is aware of the problem, and is in the process of rolling out a fix throughout their systems. They are planning for all work to be completed by February 28, 2018. Outlook 2016 for Windows and Mac are not affected by this problem. Microsoft is applying a fix that should restore this functionality throughout all their systems by February 28, 2018. 2018-02-14 15:24:27
There have been instances of calendar sharing not working in Outlook on the Web (outlook.cornell.edu). Microsoft is aware of the problem, and is in the process of rolling out a fix throughout their systems. They are planning for all work to be completed by February 28, 2018. Outlook 2016 for Windows and Mac are not affected by this problem. Microsoft is applying a fix that should restore this functionality throughout all their systems by February 28, 2018. 2018-02-14 14:11:50