Performance Issue: Issue with WhoIAm, netid.cornell.edu, applicantid.cornell.edu, etc.
Last Updated:
2018-01-19 01:43:18
Event:
2018-01-18 19:56:00
Status:
Closed
Brief Description:
WhoIAm, NetID Management (netid.cornell.edu), ApplicantID Management (applicantid.cornell.edu), Sponsored NetID creation, and new e-lists creation are affected by a server issue.
Current Status:
Service has been restored
Services Affected:
Identity Services
Subsites Affected:
Salesforce
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| The database that supports Identity Management applications including WhoIAm, NetID Management (netid.cornell.edu), ApplicantID Management (applicantid.cornell.edu), Sponsored NetID creation, and new e-lists creation is down. | Service has been restored | 2018-01-19 | 01:42:46 |
| The database that supports Identity Management applications including WhoIAm, NetID Management (netid.cornell.edu), ApplicantID Management (applicantid.cornell.edu), Sponsored NetID creation, and new e-lists creation is down. | This is a server outage; the vendor has been contacted and is investigating the problem. The vendor estimates 9pm for restoration of services. | 2018-01-18 | 21:47:25 |
| The database that supports Identity Management applications including WhoIAm, NetID Management (netid.cornell.edu), ApplicantID Management (applicantid.cornell.edu) is down. This is a server outage and the vendor has given us an estimated time of 9 pm for restoration of services. | This is a server outage; the vendor has been contacted and is investigating the problem. The vendor has given us an estimated time of 9 pm for restoration of services. | 2018-01-18 | 21:25:42 |
| The database that supports Identity Management applications including WhoIAm, NetID Management (netid.cornell.edu), ApplicantID Management (applicantid.cornell.edu) is down. There is no diagnosis or estimated uptime available at this time. | This is a server outage; the vendor has been contacted and is investigating the problem. | 2018-01-18 | 20:56:57 |
| The database that supports Identity Management applications including WhoIAm, NetID Management (netid.cornell.edu), ApplicantID Management (applicantid.cornell.edu) is down. There is no diagnosis or estimated uptime available at this time. | CIT is investigating | 2018-01-18 | 20:06:42 |