Skip to main content

Performance Issue: Issue with WhoIAm, netid.cornell.edu, applicantid.cornell.edu, etc.

Last Updated:
2018-01-18 20:43:18
Event:
2018-01-18 14:56:00
Status:
Closed
Brief Description:
WhoIAm, NetID Management (netid.cornell.edu), ApplicantID Management (applicantid.cornell.edu), Sponsored NetID creation, and new e-lists creation are affected by a server issue.
Current Status:
Service has been restored
Services Affected:
Identity Services
Subsites Affected:
NetIDs



Timeline of Changes

Description Current Status Date Time
The database that supports Identity Management applications including WhoIAm, NetID Management (netid.cornell.edu), ApplicantID Management (applicantid.cornell.edu), Sponsored NetID creation, and new e-lists creation is down. Service has been restored 2018-01-18 20:42:46
The database that supports Identity Management applications including WhoIAm, NetID Management (netid.cornell.edu), ApplicantID Management (applicantid.cornell.edu), Sponsored NetID creation, and new e-lists creation is down. This is a server outage; the vendor has been contacted and is investigating the problem. The vendor estimates 9pm for restoration of services. 2018-01-18 16:47:25
The database that supports Identity Management applications including WhoIAm, NetID Management (netid.cornell.edu), ApplicantID Management (applicantid.cornell.edu) is down. This is a server outage and the vendor has given us an estimated time of 9 pm for restoration of services. This is a server outage; the vendor has been contacted and is investigating the problem. The vendor has given us an estimated time of 9 pm for restoration of services. 2018-01-18 16:25:42
The database that supports Identity Management applications including WhoIAm, NetID Management (netid.cornell.edu), ApplicantID Management (applicantid.cornell.edu) is down. There is no diagnosis or estimated uptime available at this time. This is a server outage; the vendor has been contacted and is investigating the problem. 2018-01-18 15:56:57
The database that supports Identity Management applications including WhoIAm, NetID Management (netid.cornell.edu), ApplicantID Management (applicantid.cornell.edu) is down. There is no diagnosis or estimated uptime available at this time. CIT is investigating 2018-01-18 15:06:42