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Scheduled Service Change: Remedy on Demand Maintenance - January 21, 2018

Event:
2018-01-21 00:00:00
Expected Duration:
2018-01-21 04:00:00
Status:
Closed
Brief Description:
BMC (the vendor) will be performing regular monthly maintenance on the Remedy on Demand production systems Start: January 21 2018, 05:00 UTC (midnight EST) End: January 21s2018, 09:00 UTC (4 a.m. EST)
User Impact:
Effect of Change on Users: None
Services Affected:
Not Applicable
Subsites Affected:
Remedy
Full Description:
The Remedy vendor will be performing maintenance on the production servers that host Remedy OnDemand systems during the period 12:00 a.m. - 4:00 a.m. on January 21. During this period, there will be intermittent service disruptions of 15-20 minutes.
CIT TDX ID:
CRQ000001022840



Timeline of Changes

Description Current Status Date Time
The Remedy vendor will be performing maintenance on the production servers that host Remedy OnDemand systems during the period 12:00 a.m. - 4:00 a.m. on January 21. During this period, there will be intermittent service disruptions of 15-20 minutes. 2018-01-18 14:33:52