Scheduled Service Change: Blackboard data center maintenance - impacting service use
Event:
2018-01-20 05:00:00
Expected Duration:
2018-01-20 21:00:00
Status:
Closed
Brief Description:
On Saturday, January 20, 2018, Blackboard will be performing scheduled infrastructure maintenance.
User Impact:
Effect of Change on Users: Periods of intermittent connectivity as network traffic adjusts, or a quick restart of services
Services Affected:
Not Applicable
Subsites Affected:
BitLocker
Full Description:
On Saturday, January 20, 2018, Blackboard will be performing scheduled infrastructure maintenance to replace our primary and secondary core switches which will reach end-of-life in March 2018. While we anticipate no interruption in service as a result of the work, vendor cannot entirely rule out periods of intermittent connectivity as network traffic adjusts, or a quick restart of services on a few client systems if warranted. Vendor will make all efforts to keep any service disruption within the window to a minimum, but Blackboard Learn & Collaborate users should be aware that intermittent connectivity is possible.
CIT TDX ID:
CRQ000001022770
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| On Saturday, January 20, 2018, Blackboard will be performing scheduled infrastructure maintenance to replace our primary and secondary core switches which will reach end-of-life in March 2018. While we anticipate no interruption in service as a result of the work, vendor cannot entirely rule out periods of intermittent connectivity as network traffic adjusts, or a quick restart of services on a few client systems if warranted. Vendor will make all efforts to keep any service disruption within the window to a minimum, but Blackboard Learn & Collaborate users should be aware that intermittent connectivity is possible. | 2018-01-18 | 19:30:08 |