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Scheduled Service Change: Blackboard data center maintenance - impacting service use

Event:
2018-01-20 00:00:00
Expected Duration:
2018-01-20 16:00:00
Status:
Closed
Brief Description:
On Saturday, January 20, 2018, Blackboard will be performing scheduled infrastructure maintenance.
User Impact:
Effect of Change on Users: Periods of intermittent connectivity as network traffic adjusts, or a quick restart of services
Services Affected:
Not Applicable
Subsites Affected:
Blackboard
Full Description:
On Saturday, January 20, 2018, Blackboard will be performing scheduled infrastructure maintenance to replace our primary and secondary core switches which will reach end-of-life in March 2018. While we anticipate no interruption in service as a result of the work, vendor cannot entirely rule out periods of intermittent connectivity as network traffic adjusts, or a quick restart of services on a few client systems if warranted. Vendor will make all efforts to keep any service disruption within the window to a minimum, but Blackboard Learn & Collaborate users should be aware that intermittent connectivity is possible.
CIT TDX ID:
CRQ000001022770



Timeline of Changes

Description Current Status Date Time
On Saturday, January 20, 2018, Blackboard will be performing scheduled infrastructure maintenance to replace our primary and secondary core switches which will reach end-of-life in March 2018. While we anticipate no interruption in service as a result of the work, vendor cannot entirely rule out periods of intermittent connectivity as network traffic adjusts, or a quick restart of services on a few client systems if warranted. Vendor will make all efforts to keep any service disruption within the window to a minimum, but Blackboard Learn & Collaborate users should be aware that intermittent connectivity is possible. 2018-01-18 14:30:08