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Performance Issue: Some reports of alumni not receiving messages sent from Cornell Office 365

Last Updated:
2018-01-09 20:58:59
Event:
2018-01-09 15:21:00
Status:
Closed
Brief Description:
Alumni may not be receiving some messages from Cornell Office 365 (the email service used by faculty and staff).
User Impact:
Some alumni not receiving messages from Cornell Office 365
Workaround:
There is no workaround for this issue
Current Status:
This issue is resolved. CIT is continuing to work with Microsoft to understand the cause and scope.
Services Affected:
Email and Calendar
Subsites Affected:
Faculty/Staff Email (Office 365)
Full Description:
Some alumni may not be receiving some messages from Cornell Office 365 (the email service used by faculty and staff). The extent is not known at this time.



Timeline of Changes

Description Current Status Date Time
Some alumni may not be receiving some messages from Cornell Office 365 (the email service used by faculty and staff). The extent is not known at this time. This issue is resolved. CIT is continuing to work with Microsoft to understand the cause and scope. 2018-01-09 20:58:59
Some alumni may not be receiving some messages from Cornell Office 365 (the email service used by faculty and staff). The extent is not known at this time. Cornell and Microsoft engineers are investigating. 2018-01-09 15:28:34