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Unplanned Outage: Wired and Wi-Fi data network outage in Wilson Lab

Last Updated:
2018-01-03 12:54:12
Event:
2018-01-03 09:08:00
Status:
Closed
Brief Description:
The Wilson2-3500 switch is currently down due to ground fault issue being investigated. Power is being shutdown in parts of Wilson Lab. As a result wired and Wi-Fi data network service is unavailable in parts of Wilson.
User Impact:
Wired and Wi-Fi Services.
Workaround:
There is no workaround for this issue
Current Status:
The Wilson2-3500 switch is now back up and reachable since Jan 03, 12:00PM. Wired and Wi-Fi Services at Wilson Lab is now available.
Services Affected:
Network
Subsites Affected:
Wired Network (Faculty and Staff)
Full Description:
The Wilson2-3500 switch is currently down due to ground fault issue being investigated. Power is being shutdown in parts of Wilson Lab. As a result wired and Wi-Fi data network service is unavailable in parts of Wilson.



Timeline of Changes

Description Current Status Date Time
The Wilson2-3500 switch is currently down due to ground fault issue being investigated. Power is being shutdown in parts of Wilson Lab. As a result wired and Wi-Fi data network service is unavailable in parts of Wilson. The Wilson2-3500 switch is now back up and reachable since Jan 03, 12:00PM. Wired and Wi-Fi Services at Wilson Lab is now available. 2018-01-03 12:54:12
The Wilson2-3500 switch is currently down due to ground fault issue being investigated. Power is being shutdown in parts of Wilson Lab. As a result wired and Wi-Fi data network service is unavailable in parts of Wilson. We are currently investigating this problem and will notify you of any updates on this situation. 2018-01-03 10:06:47