Unplanned Outage: Wired and Wi-Fi data network outage in Wilson Lab
Last Updated:
2018-01-03 17:54:12
Event:
2018-01-03 14:08:00
Status:
Closed
Brief Description:
The Wilson2-3500 switch is currently down due to ground fault issue being investigated. Power is being shutdown in parts of Wilson Lab. As a result wired and Wi-Fi data network service is unavailable in parts of Wilson.
User Impact:
Wired and Wi-Fi Services.
Workaround:
There is no workaround for this issue
Current Status:
The Wilson2-3500 switch is now back up and reachable since Jan 03, 12:00PM. Wired and Wi-Fi Services at Wilson Lab is now available.
Services Affected:
Network
Full Description:
The Wilson2-3500 switch is currently down due to ground fault issue being investigated. Power is being shutdown in parts of Wilson Lab. As a result wired and Wi-Fi data network service is unavailable in parts of Wilson.
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| The Wilson2-3500 switch is currently down due to ground fault issue being investigated. Power is being shutdown in parts of Wilson Lab. As a result wired and Wi-Fi data network service is unavailable in parts of Wilson. | The Wilson2-3500 switch is now back up and reachable since Jan 03, 12:00PM. Wired and Wi-Fi Services at Wilson Lab is now available. | 2018-01-03 | 17:54:12 |
| The Wilson2-3500 switch is currently down due to ground fault issue being investigated. Power is being shutdown in parts of Wilson Lab. As a result wired and Wi-Fi data network service is unavailable in parts of Wilson. | We are currently investigating this problem and will notify you of any updates on this situation. | 2018-01-03 | 15:06:47 |