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Scheduled Service Change: Caller ID Change for Cornell Calls to Off-Campus Numbers

Event:
2017-12-16 09:00:00
Expected Duration:
2017-12-17 16:00:00
Status:
Closed
Brief Description:
Caller ID will be enabled on the campus telephone system between Saturday, December 16, 2017, at 9:00am and Sunday, December 17, 2017, at 4:00pm. This change is necessary to support the university’s new 911 system, launching January 8, 2018.
User Impact:
Users will not experience a disruption in service during the maintenance window. Once the update is complete, Caller ID will be sent by default when a person makes an off-campus call from a campus telephone. For more information, see the Caller ID FAQ. https://it.cornell.edu/phones/caller-id-faq
Services Affected:
Telephone
Subsites Affected:
Telephone Services for Faculty and Staff (Analog/Digital)
Full Description:
Caller ID will be enabled on the campus telephone system between Saturday, December 16, 2017, at 9:00am and Sunday, December 17, 2017, at 4:00pm. Once the update is complete, calls placed from your Cornell phone to off-campus numbers will display your Cornell phone number instead of being shown as unknown. This change is necessary to support the university’s new 911 system, launching January 8, 2018, to provide the necessary location information in emergencies. For more information, see the Caller ID FAQ. https://it.cornell.edu/phones/caller-id-faq
CIT TDX ID:
CRQ000001022226



Timeline of Changes

Description Current Status Date Time
Caller ID will be enabled on the campus telephone system between Saturday, December 16, 2017, at 9:00am and Sunday, December 17, 2017, at 4:00pm. Once the update is complete, calls placed from your Cornell phone to off-campus numbers will display your Cornell phone number instead of being shown as unknown. This change is necessary to support the university’s new 911 system, launching January 8, 2018, to provide the necessary location information in emergencies. For more information, see the Caller ID FAQ. https://it.cornell.edu/phones/caller-id-faq 2017-12-14 20:54:02
Caller ID will be enabled on the campus telephone system between Saturday, December 16, 2017, at 9:00am and Sunday, December 17, 2017, at 4:00pm. Once the update is complete, calls placed from your Cornell phone to off-campus numbers will display your Cornell phone number instead of being shown as unknown. This change is necessary to support the university’s new 911 system, launching January 8, 2018, to provide the necessary location information in emergencies. For more information, see the Caller ID FAQ at it.cornell.edu/phones/caller-id-faq. 2017-12-14 20:43:14