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Scheduled Service Change: Panopto Lecture Capture Vendor Maintenance

Event:
2017-12-21 20:00:00
Expected Duration:
2017-12-21 22:00:00
Status:
Closed
Brief Description:
On Thursday, December 21, 2017, from 8:00pm to 10:00pm, the Panopto lecture capture service will undergo scheduled vendor maintenance.
User Impact:
In order to improve performance and support in the Panopto environment, the lecture capture service and access to upload or view recordings will be temporarily unavailable. User attempts to upload will result in a "server unable to connect" message. We expect up to two hours of downtime for Panopto viewers. Local lecture recording will continue to be available during the maintenance window.
Services Affected:
Lecture Capture
Subsites Affected:
Lecture Capture
Full Description:
On Thursday, December 21, 2017, from 8:00pm to 10:00pm, the Panopto lecture capture system will be unavailable while the service is updated. Local lecture recording will continue to be available during the maintenance window. However, uploading and viewing of recordings will be unavailable. Any user attempts to upload will result in a "server unable to connect" message. We expect up to two hours of downtime for Panopto viewers. For more information, please contact the Center for Teaching Innovation at acadtech@cornell.edu.
CIT TDX ID:
CRQ000001022628



Timeline of Changes

Description Current Status Date Time
On Thursday, December 21, 2017, from 8:00pm to 10:00pm, the Panopto lecture capture system will be unavailable while the service is updated. Local lecture recording will continue to be available during the maintenance window. However, uploading and viewing of recordings will be unavailable. Any user attempts to upload will result in a "server unable to connect" message. We expect up to two hours of downtime for Panopto viewers. For more information, please contact the Center for Teaching Innovation at acadtech@cornell.edu. 2017-12-14 15:25:40