Scheduled Service Change: Pinnacle Semi-Annual OS Patching
Event:
2017-12-15 01:00:00
Expected Duration:
2017-12-15 04:00:00
Status:
Closed
Brief Description:
On Thursday, December 14, from 8:00pm to 11:00pm, the Pinnacle Production Custom Apex Database Server and the LCP Production Database Server will have patches applied by the Systems team.
User Impact:
Users will be unable to access the Pinnacle Custom Apex Applications and the LCP application during the maintenance window. Impact is expected to be minimal, since patching is being applied outside normal business hours.
Services Affected:
IT Service Management Suite
Subsites Affected:
Classroom Polling
Full Description:
On Thursday, December 14, from 8:00pm to 11:00pm, the Pinnacle Production Custom Apex Database Server and the LCP Production Database Server will have patches applied by the Systems team. The Pinnacle custom dashboard applications, the Pinnacle monthly statement opt in/out application, the student request for services application, and the Line Card Pro application will be unavailable until patching is complete.
CIT TDX ID:
CRQ000001022314
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| On Thursday, December 14, from 8:00pm to 11:00pm, the Pinnacle Production Custom Apex Database Server and the LCP Production Database Server will have patches applied by the Systems team. The Pinnacle custom dashboard applications, the Pinnacle monthly statement opt in/out application, the student request for services application, and the Line Card Pro application will be unavailable until patching is complete. | 2017-12-07 | 18:26:05 |