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Scheduled Service Change: Pinnacle Semi-Annual OS Patching

Event:
2017-12-14 20:00:00
Expected Duration:
2017-12-14 23:00:00
Status:
Closed
Brief Description:
On Thursday, December 14, from 8:00pm to 11:00pm, the Pinnacle Production Custom Apex Database Server and the LCP Production Database Server will have patches applied by the Systems team.
User Impact:
Users will be unable to access the Pinnacle Custom Apex Applications and the LCP application during the maintenance window. Impact is expected to be minimal, since patching is being applied outside normal business hours.
Services Affected:
IT Service Management Suite
Subsites Affected:
CIT Online Bills
Full Description:
On Thursday, December 14, from 8:00pm to 11:00pm, the Pinnacle Production Custom Apex Database Server and the LCP Production Database Server will have patches applied by the Systems team. The Pinnacle custom dashboard applications, the Pinnacle monthly statement opt in/out application, the student request for services application, and the Line Card Pro application will be unavailable until patching is complete.



Timeline of Changes

Description Current Status Date Time
On Thursday, December 14, from 8:00pm to 11:00pm, the Pinnacle Production Custom Apex Database Server and the LCP Production Database Server will have patches applied by the Systems team. The Pinnacle custom dashboard applications, the Pinnacle monthly statement opt in/out application, the student request for services application, and the Line Card Pro application will be unavailable until patching is complete. 2017-12-07 13:26:05