Performance Issue: Cornell e-lists (Lyris) down
Last Updated:
2017-11-21 16:26:13
Event:
2017-11-21 15:00:00
Status:
Closed
Brief Description:
The main Cornell e-list (Lyris) service is down.
User Impact:
Messages that were queued are being sent.
Workaround:
There is no workaround for this issue
Current Status:
The problem has been corrected. Messages that were queued are being sent.
Services Affected:
Bulk Email
Subsites Affected:
Email for Faculty and Staff
Full Description:
The main Cornell e-list (Lyris) service is down. Messages sent to e-lists are being queued and will be sent once the service is available.
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| The main Cornell e-list (Lyris) service is down. Messages sent to e-lists are being queued and will be sent once the service is available. | The problem has been corrected. Messages that were queued are being sent. | 2017-11-21 | 16:26:13 |
| The main Cornell e-list (Lyris) service is down. Messages sent to e-lists are being queued and will be sent once the service is available. | Cornell engineers are curently working to resolve the problem. | 2017-11-21 | 15:33:42 |
| The main Cornell e-list (Lyris) service is down due to the issue with the CIT Server Farm. Messages sent to e-lists are being queued and will be sent once the service is available. | Cornell engineers are curently working to resolve the problem. | 2017-11-21 | 15:17:52 |