Unplanned Outage: IT services affected by issue in CIT Server Farm
Last Updated:
2017-11-16 14:21:48
Event:
2017-11-13 12:17:00
Status:
Closed
Brief Description:
A couple of IT services are still affected by the issue with the CIT Server Farm. CIT and the teams that manage those services are continuing to work on restoring them.
User Impact:
A couple services remain unavailable while service restoration work continues.
Workaround:
There is no workaround for this issue
Current Status:
All services affected by this outage have been restored.
Services Affected:
Servers
Subsites Affected:
COECIS
Full Description:
Nearly all services have been restored (see the Current Status for a list). A couple of IT services are still affected by the issue with the CIT Server Farm. CIT and the teams that manage those services are continuing to work on restoring them.
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Nearly all services have been restored (see the Current Status for a list). A couple of IT services are still affected by the issue with the CIT Server Farm. CIT and the teams that manage those services are continuing to work on restoring them. | All services affected by this outage have been restored. | 2017-11-16 | 14:21:48 |
| Nearly all services have been restored (see the Current Status for a list). A couple of IT services are still affected by the issue with the CIT Server Farm. CIT and the teams that manage those services are continuing to work on restoring them. Services still affected at this point include: - Risk Management applications - SCCM | CIT and the teams that manage the few services that are still affected are continuing to work on restoring them. Services verified as restored include: - Admissions forms website - ARXIV - ApplicantID - CALS web apps and Tableau reports (MS SQL database) - Campus-to-Campus new reservations - CCE ACCPAC Financial System - CIT File Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CIT Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - CUView - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - EH&S (ECOS/PBS/CDS-RDS applications are unavailable) - Facilities Inventory - Financial Aid forms website - FortiManager - Housing website - Human Ecology databases - ImageNow Business Insight module - Injury/Illness/Exposure reporting system - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lab of Ornithology services (some) - Lyris (e-list service): new messages are being delivered; queued messages are being held back for now - Managed Database Hosting (Longview database used for data feed) - Managed Database Hosting (OSP warehouse and OID) - NetID activation - NetID "forgot password" function - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Student Essentials - TeamForge - Thesis Manager website - Vet School services (PACS, Rhapsody, SMTP/print services, SQLServer/JulieSoft) - Visitor Wi-Fi - Videoconferencing - WhoIAm | 2017-11-16 | 00:08:03 |
| Nearly all services have been restored (see the Current Status for a list). A couple IT services are still affected by the issue with the CIT Server Farm. CIT and the teams that manage those services are continuing to work on restoring them. Services still affected at this point include: - Risk Management applications - SCCM | CIT and the teams that manage the few services that are still affected are continuing to work on restoring them. Services verified as restored include: - Admissions forms website - ARXIV - ApplicantID - CALS web apps and Tableau reports (MS SQL database) - Campus-to-Campus new reservations - CCE ACCPAC Financial System - CIT File Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CIT Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - CUView - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - EH&S (ECOS/PBS/CDS-RDS applications are unavailable) - Facilities Inventory - Financial Aid forms website - FortiManager - Housing website - Human Ecology databases - ImageNow Business Insight module - Injury/Illness/Exposure reporting system - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lab of Ornithology services (some) - Lyris (e-list service): new messages are being delivered; queued messages are being held back for now - Managed Database Hosting (Longview database used for data feed) - Managed Database Hosting (OSP warehouse and OID) - NetID activation - NetID "forgot password" function - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Student Essentials - TeamForge - Thesis Manager website - Vet School services (PACS, Rhapsody, SMTP/print services, SQLServer/JulieSoft) - Visitor Wi-Fi - Videoconferencing - WhoIAm | 2017-11-15 | 21:59:34 |
| Nearly all services have been restored (see the Current Status for a list). A few IT services are still affected by the issue with the CIT Server Farm. CIT and the teams that manage those services are continuing to work on restoring them. Services still affected at this point include: - Lab of Ornithology services (some) - Risk Management applications - SCCM | CIT and the teams that manage the few services that are still affected are continuing to work on restoring them. Services verified as restored include: - Admissions forms website - ARXIV - ApplicantID - CALS web apps and Tableau reports (MS SQL database) - Campus-to-Campus new reservations - CCE ACCPAC Financial System - CIT File Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CIT Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - CUView - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - EH&S (ECOS/PBS/CDS-RDS applications are unavailable) - Facilities Inventory - Financial Aid forms website - FortiManager - Housing website - Human Ecology databases - ImageNow Business Insight module - Injury/Illness/Exposure reporting system - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lyris (e-list service): new messages are being delivered; queued messages are being held back for now - Managed Database Hosting (Longview database used for data feed) - Managed Database Hosting (OSP warehouse and OID) - NetID activation - NetID "forgot password" function - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Student Essentials - TeamForge - Thesis Manager website - Vet School services (PACS, Rhapsody, SMTP/print services, SQLServer/JulieSoft) - Visitor Wi-Fi - Videoconferencing - WhoIAm | 2017-11-15 | 21:16:47 |
| A few IT services are still affected by the issue with the CIT Server Farm. CIT and the teams that manage those services are continuing to work on restoring them. Many services have already been restored (see the Current Status for a list). Services still affected at this point include: - Lab of Ornithology services (some) - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM | CIT and the teams that manage the few services that are still affected are continuing to work on restoring them. Services verified as restored include: - Admissions forms website - ARXIV - ApplicantID - CALS web apps and Tableau reports (MS SQL database) - Campus-to-Campus new reservations - CCE ACCPAC Financial System - CIT File Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CIT Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - CUView - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - EH&S (ECOS/PBS/CDS-RDS applications are unavailable) - Facilities Inventory - Financial Aid forms website - FortiManager - Housing website - Human Ecology databases - ImageNow Business Insight module - Injury/Illness/Exposure reporting system - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lyris (e-list service): new messages are being delivered; queued messages are being held back for now - Managed Database Hosting (Longview database used for data feed) - Managed Database Hosting (OSP warehouse and OID) - NetID activation - NetID "forgot password" function - Pinnacle - Student Essentials - TeamForge - Thesis Manager website - Vet School services (PACS, Rhapsody, SMTP/print services, SQLServer/JulieSoft) - Visitor Wi-Fi - Videoconferencing - WhoIAm | 2017-11-15 | 20:16:15 |
| A few IT services are still affected by the issue with the CIT Server Farm. CIT and the teams that manage those services are continuing to work on restoring them. Many services have already been restored (see the Current Status for a list). Services still affected at this point include: - CIT File Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - Lab of Ornithology services (some) - Managed Database Hosting (OSP warehouse and OID) - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM | CIT and the teams that manage the few services that are still affected are continuing to work on restoring them. Services verified as restored include: - Admissions forms website - ARXIV - ApplicantID - CALS web apps and Tableau reports (MS SQL database) - Campus-to-Campus new reservations - CCE ACCPAC Financial System - CIT Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - CUView - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - EH&S (ECOS/PBS/CDS-RDS applications are unavailable) - Facilities Inventory - Financial Aid forms website - FortiManager - Housing website - Human Ecology databases - ImageNow Business Insight module - Injury/Illness/Exposure reporting system - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lyris (e-list service): new messages are being delivered; queued messages are being held back for now - Managed Database Hosting (Longview database used for data feed) - NetID activation - NetID "forgot password" function - Pinnacle - Student Essentials - TeamForge - Thesis Manager website - Vet School services (PACS, Rhapsody, SMTP/print services, SQLServer/JulieSoft) - Visitor Wi-Fi - Videoconferencing - WhoIAm | 2017-11-15 | 19:49:56 |
| A few IT services are still affected by the issue with the CIT Server Farm. CIT and the teams that manage those services are continuing to work on restoring them. Many services have already been restored (see the Current Status for a list). Services still affected at this point include: - CIT File Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - Human Ecology databases - Lab of Ornithology services (some) - Managed Database Hosting (OSP warehouse and OID) - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM | CIT and the teams that manage the few services that are still affected are continuing to work on restoring them. Services verified as restored include: - Admissions forms website - ARXIV - ApplicantID - CALS web apps and Tableau reports (MS SQL database) - Campus-to-Campus new reservations - CCE ACCPAC Financial System - CIT Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - CUView - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - EH&S (ECOS/PBS/CDS-RDS applications are unavailable) - Facilities Inventory - Financial Aid forms website - FortiManager - Housing website - ImageNow Business Insight module - Injury/Illness/Exposure reporting system - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lyris (e-list service): new messages are being delivered; queued messages are being held back for now - Managed Database Hosting (Longview database used for data feed) - NetID activation - NetID "forgot password" function - Pinnacle - Student Essentials - TeamForge - Thesis Manager website - Vet School services (PACS, Rhapsody, SMTP/print services, SQLServer/JulieSoft) - Visitor Wi-Fi - Videoconferencing - WhoIAm | 2017-11-15 | 18:30:23 |
| A few IT services are still affected by the issue with the CIT Server Farm. CIT and the teams that manage those services are continuing to work on restoring them. Many services have already been restored (see the Current Status for a list). Services still affected at this point include: - CIT File Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - Human Ecology databases - Lab of Ornithology services (some) - Managed Database Hosting (OSP warehouse and OID) - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM | CIT and the teams that manage the few services that are still affected are continuing to work on restoring them. Services verified as restored include: - Admissions forms website - ARXIV - ApplicantID - CALS web apps and Tableau reports (MS SQL database) - Campus-to-Campus new reservations - CCE ACCPAC Financial System - CIT Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - CUView - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - EH&S (ECOS/PBS/CDS-RDS applications are unavailable) - Facilities Inventory - Financial Aid forms website - FortiManager - Housing website - ImageNow Business Insight module - Injury/Illness/Exposure reporting system - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lyris (e-list service): new messages are being delivered; queued messages are being held back for now - Managed Database Hosting (Longview database used for data feed) - NetID activation - NetID "forgot password" function - Student Essentials - TeamForge - Thesis Manager website - Vet School services (PACS, Rhapsody, SMTP/print services, SQLServer/JulieSoft) - Visitor Wi-Fi - Videoconferencing - WhoIAm | 2017-11-15 | 18:10:51 |
| A few IT services are still affected by the issue with the CIT Server Farm. CIT and the teams that manage those services are continuing to work on restoring them. Many services have already been restored (see the Current Status for a list). Services still affected at this point include: - CIT File Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - Facilities Inventory - Human Ecology databases - Lab of Ornithology services (some) - Managed Database Hosting (OSP warehouse and OID) - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM - TeamForge | CIT and the teams that manage the few services that are still affected are continuing to work on restoring them. Services verified as restored include: - Admissions forms website - ARXIV - ApplicantID - CALS web apps and Tableau reports (MS SQL database) - Campus-to-Campus new reservations - CCE ACCPAC Financial System - CIT Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - CUView - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - EH&S (ECOS/PBS/CDS-RDS applications are unavailable) - Financial Aid forms website - FortiManager - Housing website - ImageNow Business Insight module - Injury/Illness/Exposure reporting system - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lyris (e-list service): new messages are being delivered; queued messages are being held back for now - Managed Database Hosting (Longview database used for data feed) - NetID activation - NetID "forgot password" function - Student Essentials - Thesis Manager website - Vet School services (PACS, Rhapsody, SMTP/print services, SQLServer/JulieSoft) - Visitor Wi-Fi - Videoconferencing - WhoIAm | 2017-11-15 | 17:42:35 |
| A few IT services are still affected by the issue with the CIT Server Farm. CIT and the teams that manage those services are continuing to work on restoring them. Many services have already been restored (see the Current Status for a list). Services still affected at this point include: - CIT File Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - Facilities Inventory - Human Ecology databases - Lab of Ornithology services (some) - Managed Database Hosting (Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM - TeamForge - Vet School services (SMTP/print services, SQLServer/JulieSoft) | CIT and the teams that manage the few services that are still affected are continuing to work on restoring them. Services verified as restored include: - Admissions forms website - ARXIV - ApplicantID - CALS web apps and Tableau reports (MS SQL database) - Campus-to-Campus new reservations - CCE ACCPAC Financial System - CIT Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - CUView - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - EH&S (ECOS/PBS/CDS-RDS applications are unavailable) - Financial Aid forms website - FortiManager - Housing website - ImageNow Business Insight module - Injury/Illness/Exposure reporting system - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lyris (e-list service): new messages are being delivered; queued messages are being held back for now - NetID activation - NetID "forgot password" function - Student Essentials - Thesis Manager website - Vet School Rhapsody service - Visitor Wi-Fi - Videoconferencing - WhoIAm | 2017-11-15 | 17:13:24 |
| CIT and the teams that manage the affected services are continuing to work on restoring those services. Many services have already been restored (see the Current Status for a list). Services still affected at this point include: - CIT File Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - EH&S (ECOS/PBS/CDS-RDS applications are unavailable) - Facilities Inventory - Housing website - Human Ecology databases - Lab of Ornithology services (some) - Managed Database Hosting (Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM - TeamForge - Vet School services (SMTP/print services, SQLServer/JulieSoft) | CIT and the teams that manage the affected services are continuing to work on restoring those services. Services verified as restored include: - Admissions forms website - ARXIV - ApplicantID - CALS web apps and Tableau reports (MS SQL database) - Campus-to-Campus new reservations - CCE ACCPAC Financial System - CIT Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - CUView - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - Financial Aid forms website - FortiManager - ImageNow Business Insight module - Injury/Illness/Exposure reporting system - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lyris (e-list service): new messages are being delivered; queued messages are being held back for now - NetID activation - NetID "forgot password" function - Student Essentials - Thesis Manager website - Vet School Rhapsody service - Visitor Wi-Fi - Videoconferencing - WhoIAm | 2017-11-15 | 16:49:05 |
| CIT is continuing to resolve the CIT Server Farm issue. The next step is expected to be completed by the morning of 11/15. Several services that were previously affected have been restored (see the Current Status for a list). Services still affected at this point include: - CIT File Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - EH&S (ECOS/PBS/CDS-RDS applications are unavailable) - Facilities Inventory - Housing website - Human Ecology databases - Injury/Illness/Exposure reporting system - Lab of Ornithology services (some) - Managed Database Hosting (Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM - TeamForge - Vet School services (SMTP/print services, SQLServer/JulieSoft) | CIT staff are continuing to work on restoring services. Service teams who use the CIT Server Farm are checking the status of their services, and once they have confirmed a service is working, it is removed from the list of affected services. Restoration work is expected to continue through the morning of 11/15. Services verified as restored include: - Admissions forms website - ARXIV - ApplicantID - CALS web apps and Tableau reports (MS SQL database) - Campus-to-Campus new reservations - CCE ACCPAC Financial System - CIT Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - CUView - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - Financial Aid forms website - FortiManager - ImageNow Business Insight module - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lyris (e-list service): new messages are being delivered; queued messages are being held back for now - NetID activation - NetID "forgot password" function - Student Essentials - Thesis Manager website - Vet School Rhapsody service - Visitor Wi-Fi - Videoconferencing - WhoIAm | 2017-11-15 | 16:11:07 |
| CIT is continuing to resolve the CIT Server Farm issue. The next step is expected to be completed by the morning of 11/15. Several services that were previously affected have been restored (see the Current Status for a list). Services still affected at this point include: - CIT File Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - EH&S (ECOS/PBS/CDS-RDS applications are unavailable) - Facilities Inventory - Housing website - Human Ecology databases - Injury/Illness/Exposure reporting system - Jamf - Lab of Ornithology services (some) - Managed Database Hosting (Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM - TeamForge - Vet School services (SMTP/print services, SQLServer/JulieSoft) | CIT staff are continuing to work on restoring services. Service teams who use the CIT Server Farm are checking the status of their services, and once they have confirmed a service is working, it is removed from the list of affected services. Restoration work is expected to continue through the morning of 11/15. Services verified as restored include: - Admissions forms website - ARXIV - ApplicantID - CALS web apps and Tableau reports (MS SQL database) - Campus-to-Campus new reservations - CCE ACCPAC Financial System - CIT Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - CUView - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - Financial Aid forms website - FortiManager - ImageNow Business Insight module - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jira - Lyris (e-list service): new messages are being delivered; queued messages are being held back for now - NetID activation - NetID "forgot password" function - Student Essentials - Thesis Manager website - Vet School Rhapsody service - Visitor Wi-Fi - Videoconferencing - WhoIAm | 2017-11-15 | 16:09:14 |
| CIT is continuing to resolve the CIT Server Farm issue. The next step is expected to be completed by the morning of 11/15. Several services that were previously affected have been restored (see the Current Status for a list). Services still affected at this point include: - CALS web apps and Tableau reports (MS SQL database) - CIT File Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - EH&S (ECOS/PBS/CDS-RDS applications are unavailable) - Facilities Inventory - Housing website - Human Ecology databases - Injury/Illness/Exposure reporting system - Jamf - Lab of Ornithology services (some) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM - TeamForge - Vet School services (SMTP/print services, SQLServer/JulieSoft) | CIT staff are continuing to work on restoring services. Service teams who use the CIT Server Farm are checking the status of their services, and once they have confirmed a service is working, it is removed from the list of affected services. Restoration work is expected to continue through the morning of 11/15. Services verified as restored include: - Admissions forms website - ARXIV - ApplicantID - Campus-to-Campus new reservations - CCE ACCPAC Financial System - CIT Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - CUView - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - Financial Aid forms website - FortiManager - ImageNow Business Insight module - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jira - Lyris (e-list service): new messages are being delivered; queued messages are being held back for now - NetID activation - NetID "forgot password" function - Student Essentials - Thesis Manager website - Vet School Rhapsody service - Visitor Wi-Fi - Videoconferencing - WhoIAm | 2017-11-15 | 16:01:09 |
| CIT is continuing to resolve the CIT Server Farm issue. The next step is expected to be completed by the morning of 11/15. Several services that were previously affected have been restored (see the Current Status for a list). Services still affected at this point include: - CALS web apps and Tableau reports (MS SQL database) - CIT File Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - Cynergy General Purpose Workflow Document app - EH&S (ECOS/PBS/CDS-RDS applications are unavailable) - Facilities Inventory - Housing website - Human Ecology databases - Injury/Illness/Exposure reporting system - Jamf - Lab of Ornithology services (some) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM - TeamForge - Vet School services (SMTP/print services, SQLServer/JulieSoft) | CIT staff are continuing to work on restoring services. Service teams who use the CIT Server Farm are checking the status of their services, and once they have confirmed a service is working, it is removed from the list of affected services. Restoration work is expected to continue through the morning of 11/15. Services verified as restored include: - Admissions forms website - ARXIV - ApplicantID - Campus-to-Campus new reservations - CCE ACCPAC Financial System - CIT Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - CUView - Dining hall registers (SAS Micros) - Financial Aid forms website - FortiManager - ImageNow Business Insight module - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jira - Lyris (e-list service): new messages are being delivered; queued messages are being held back for now - NetID activation - NetID "forgot password" function - Student Essentials - Thesis Manager website - Vet School Rhapsody service - Visitor Wi-Fi - Videoconferencing - WhoIAm | 2017-11-15 | 15:37:48 |
| CIT is continuing to resolve the CIT Server Farm issue. The next step is expected to be completed by the morning of 11/15. Several services that were previously affected have been restored (see the Current Status for a list). Services still affected at this point include: - CALS web apps and Tableau reports (MS SQL database) - CIT File Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - Cynergy General Purpose Workflow Document app - EH&S (ECOS/PBS/CDS-RDS applications are unavailable) - Facilities Inventory - FortiManager - Housing website - Human Ecology databases - Injury/Illness/Exposure reporting system - Jamf - Lab of Ornithology services (some) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM - TeamForge - Vet School services (SMTP/print services, SQLServer/JulieSoft) | CIT staff are continuing to work on restoring services. Service teams who use the CIT Server Farm are checking the status of their services, and once they have confirmed a service is working, it is removed from the list of affected services. Restoration work is expected to continue through the morning of 11/15. Services verified as restored include: - Admissions forms website - ARXIV - ApplicantID - Campus-to-Campus new reservations - CCE ACCPAC Financial System - CIT Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - CUView - Dining hall registers (SAS Micros) - Financial Aid forms website - ImageNow Business Insight module - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jira - Lyris (e-list service): new messages are being delivered; queued messages are being held back for now - NetID activation - NetID "forgot password" function - Student Essentials - Thesis Manager website - Vet School Rhapsody service - Visitor Wi-Fi - Videoconferencing - WhoIAm | 2017-11-15 | 15:25:03 |
| CIT is continuing to resolve the CIT Server Farm issue. The next step is expected to be completed by the morning of 11/15. Several services that were previously affected have been restored (see the Current Status for a list). Services still affected at this point include: - CALS web apps and Tableau reports (MS SQL database) - CIT File Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - EH&S (ECOS/PBS/CDS-RDS applications are unavailable) - Facilities Inventory - FortiManager - Housing website - Human Ecology databases - Injury/Illness/Exposure reporting system - Jamf - Lab of Ornithology services (some) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM - TeamForge - Vet School services (SMTP/print services, SQLServer/JulieSoft) | CIT staff are continuing to work on restoring services. Service teams who use the CIT Server Farm are checking the status of their services, and once they have confirmed a service is working, it is removed from the list of affected services. Restoration work is expected to continue through the morning of 11/15. Services verified as restored include: - Admissions forms website - ARXIV - ApplicantID - Campus-to-Campus new reservations - CCE ACCPAC Financial System - CIT Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - CUView - Financial Aid forms website - ImageNow Business Insight module - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jira - Lyris (e-list service): new messages are being delivered; queued messages are being held back for now - NetID activation - NetID "forgot password" function - Student Essentials - Thesis Manager website - Vet School Rhapsody service - Visitor Wi-Fi - Videoconferencing - WhoIAm | 2017-11-15 | 15:08:12 |
| CIT is continuing to resolve the CIT Server Farm issue. The next step is expected to be completed by the morning of 11/15. Several services that were previously affected have been restored (see the Current Status for a list). Services still affected at this point include: - CALS web apps and Tableau reports (MS SQL database) - CIT File Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - EH&S (ECOS/PBS/CDS-RDS applications are unavailable) - Facilities Inventory - FortiManager - Housing website - Human Ecology databases - Injury/Illness/Exposure reporting system - Jamf - Lab of Ornithology services (some) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM - TeamForge - Vet School services (SMTP/print services, SQLServer/JulieSoft) | CIT staff are working to resolve the issue. Restoration work is expected to continue through the morning of 11/15. All service teams who use the CIT Server Farm should check the status of their services that were affected. Services verified as restored include: - Admissions forms website - ARXIV - ApplicantID - Campus-to-Campus new reservations - CCE ACCPAC Financial System - CIT Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - CUView - Financial Aid forms website - ImageNow Business Insight module - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jira - Lyris (e-list service): new messages are being delivered; queued messages are being held back for now - NetID activation - NetID "forgot password" function - Student Essentials - Thesis Manager website - Vet School Rhapsody service - Visitor Wi-Fi - Videoconferencing - WhoIAm | 2017-11-15 | 14:47:57 |
| CIT is continuing to resolve the CIT Server Farm issue. The next step is expected to be completed by the morning of 11/15. Several services that were previously affected have been restored (see the Current Status for a list). Services still affected at this point include: - CALS web apps and Tableau reports (MS SQL database) - CIT File Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - EH&S (ECOS/PBS/CDS-RDS applications are unavailable) - Facilities Inventory - FortiManager - Housing website - Human Ecology databases - Injury/Illness/Exposure reporting system - Jamf - Jira - Lab of Ornithology services (some) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM - TeamForge - Vet School services (SMTP/print services, SQLServer/JulieSoft) | CIT staff are working to resolve the issue. Restoration work is expected to continue through the morning of 11/15. All service teams who use the CIT Server Farm should check the status of their services that were affected. Services verified as restored include: - Admissions forms website - ARXIV - ApplicantID - Campus-to-Campus new reservations - CCE ACCPAC Financial System - CIT Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - CUView - Financial Aid forms website - ImageNow Business Insight module - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Lyris (e-list service): new messages are being delivered; queued messages are being held back for now - NetID activation - NetID "forgot password" function - Student Essentials - Thesis Manager website - Vet School Rhapsody service - Visitor Wi-Fi - Videoconferencing - WhoIAm | 2017-11-15 | 14:35:08 |
| CIT is continuing to resolve the CIT Server Farm issue. The next step is expected to be completed by the morning of 11/15. Several services that were previously affected have been restored (see the Current Status for a list). Services still affected at this point include: - CALS web apps and Tableau reports (MS SQL database) - CIT File Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - EH&S (ECOS/PBS/CDS-RDS applications are unavailable) - Facilities Inventory - Financial Aid forms website - FortiManager - Housing website - Human Ecology databases - Injury/Illness/Exposure reporting system - Jamf - Jira - Lab of Ornithology services (some) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM - TeamForge - Vet School services (SMTP/print services, SQLServer/JulieSoft) | CIT staff are working to resolve the issue. Restoration work is expected to continue through the morning of 11/15. All service teams who use the CIT Server Farm should check the status of their services that were affected. Services verified as restored include: - Admissions forms website - ARXIV - ApplicantID - Campus-to-Campus new reservations - CCE ACCPAC Financial System - CIT Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - CUView - ImageNow Business Insight module - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Lyris (e-list service): new messages are being delivered; queued messages are being held back for now - NetID activation - NetID "forgot password" function - Student Essentials - Thesis Manager website - Vet School Rhapsody service - Visitor Wi-Fi - Videoconferencing - WhoIAm | 2017-11-15 | 14:13:32 |
| CIT is continuing to resolve the CIT Server Farm issue. The next step is expected to be completed by the morning of 11/15. Several services that were previously affected have been restored (see the Current Status for a list). Services still affected at this point include: - Admissions forms website - CALS web apps and Tableau reports (MS SQL database) - CCE ACCPAC Financial System - CIT File Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - EH&S (ECOS/PBS/CDS-RDS applications are unavailable) - Facilities Inventory - Financial Aid forms website - FortiManager - Housing website - Human Ecology databases - Injury/Illness/Exposure reporting system - Jamf - Jira - Lab of Ornithology services (some) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM - TeamForge - Vet School services (SMTP/print services, SQLServer/JulieSoft) | CIT staff are working to resolve the issue. Restoration work is expected to continue through the morning of 11/15. All service teams who use the CIT Server Farm should check the status of their services that were affected. Services verified as restored include: - ARXIV - ApplicantID - Campus-to-Campus new reservations - CIT Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - CUView - ImageNow Business Insight module - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Lyris (e-list service): new messages are being delivered; queued messages are being held back for now - NetID activation - NetID "forgot password" function - Student Essentials - Thesis Manager website - Vet School Rhapsody service - Visitor Wi-Fi - Videoconferencing - WhoIAm | 2017-11-15 | 13:31:12 |
| CIT is continuing to resolve the CIT Server Farm issue. The next step is expected to be completed by the morning of 11/15. Several services that were previously affected have been restored (see the Current Status for a list). Services still affected at this point include: - Admissions forms website - ARXIV (poor performance) - CALS web apps and Tableau reports (MS SQL database) - CCE ACCPAC Financial System - CIT File Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - EH&S (ECOS/PBS/CDS-RDS applications are unavailable) - Facilities Inventory - Financial Aid forms website - FortiManager - Housing website - Human Ecology databases - Injury/Illness/Exposure reporting system - Jamf - Jira - Lab of Ornithology services (some) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM - TeamForge - Vet School services (SMTP/print services, SQLServer/JulieSoft) | CIT staff are working to resolve the issue. Restoration work is expected to continue through the morning of 11/15. All service teams who use the CIT Server Farm should check the status of their services that were affected. Services verified as restored include: - ApplicantID - Campus-to-Campus new reservations - CIT Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - CUView - ImageNow Business Insight module - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Lyris (e-list service): new messages are being delivered; queued messages are being held back for now - NetID activation - NetID "forgot password" function - Student Essentials - Thesis Manager website - Vet School Rhapsody service - Visitor Wi-Fi - Videoconferencing - WhoIAm | 2017-11-15 | 13:13:01 |
| CIT is continuing to resolve the CIT Server Farm issue. The next step is expected to be completed by the morning of 11/15. Several services that were previously affected have been restored (see the Current Status for a list). Services still affected at this point include: - Admissions forms website - ARXIV (poor performance) - CALS web apps and Tableau reports (MS SQL database) - CCE ACCPAC Financial System - CIT File Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - EH&S (ECOS/PBS/CDS-RDS applications are unavailable) - Facilities Inventory - Financial Aid forms website - FortiManager - Housing website - Human Ecology databases - Injury/Illness/Exposure reporting system - Jamf - Jira - Lab of Ornithology services (some) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM - TeamForge - Vet School services (SMTP/print services, SQLServer/JulieSoft) | CIT staff are working to resolve the issue. Restoration work is expected to continue through the morning of 11/15. All service teams who use the CIT Server Farm should check the status of their services that were affected. Services verified as restored include: - ApplicantID - Campus-to-Campus new reservations - CIT Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - CUView - ImageNow Business Insight module - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Lyris (e-list service): new messages are being delivered; queued messages are being held back for now - NetID activation - NetID "forgot password" function - Thesis Manager website - Vet School Rhapsody service - Visitor Wi-Fi - Videoconferencing - WhoIAm | 2017-11-15 | 13:00:03 |
| CIT is continuing to resolve the CIT Server Farm issue. The next step is expected to be completed by the morning of 11/15. Several services that were previously affected have been restored (see the Current Status for a list). Services still affected at this point include: - Admissions forms website - ARXIV (poor performance) - CALS web apps and Tableau reports (MS SQL database) - CCE ACCPAC Financial System - CIT File Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - EH&S (ECOS/PBS/CDS-RDS applications are unavailable) - Facilities Inventory - Financial Aid forms website - FortiManager - Housing website - Human Ecology databases - ImageNow Business Insight module - Injury/Illness/Exposure reporting system - Jamf - Jira - Lab of Ornithology services (some) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM - TeamForge - Vet School services (SMTP/print services, SQLServer/JulieSoft) | CIT staff are working to resolve the issue. Restoration work is expected to continue through the morning of 11/15. All service teams who use the CIT Server Farm should check the status of their services that were affected. Services verified as restored include: - ApplicantID - Campus-to-Campus new reservations - CIT Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - CUView - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Lyris (e-list service): new messages are being delivered; queued messages are being held back for now - NetID activation - NetID "forgot password" function - Thesis Manager website - Vet School Rhapsody service - Visitor Wi-Fi - Videoconferencing - WhoIAm | 2017-11-15 | 12:45:40 |
| CIT is continuing to resolve the CIT Server Farm issue. The next step is expected to be completed by the morning of 11/15. Several services that were previously affected have been restored (see the Current Status for a list). Services still affected at this point include: - Admissions forms website - ARXIV (poor performance) - CALS web apps and Tableau reports (MS SQL database) - CCE ACCPAC Financial System - CIT File Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - EH&S (ECOS/PBS/CDS-RDS applications are unavailable) - Facilities Inventory - Financial Aid forms website - FortiManager - Housing website - Human Ecology databases - ImageNow Business Insight module - Injury/Illness/Exposure reporting system - Jamf - Jira - Lab of Ornithology services (some) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM - TeamForge - Thesis Manager website - Vet School services (SMTP/print services, SQLServer/JulieSoft) | CIT staff are working to resolve the issue. Restoration work is expected to continue through the morning of 11/15. All service teams who use the CIT Server Farm should check the status of their services that were affected. Services verified as restored include: - ApplicantID - Campus-to-Campus new reservations - CIT Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - CUView - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Lyris (e-list service): new messages are being delivered; queued messages are being held back for now - NetID activation - NetID "forgot password" function - Vet School Rhapsody service - Visitor Wi-Fi - Videoconferencing - WhoIAm Technical explanation: Most work on the clusters and servers has been completed by CIT. The technical teams who support the affected services will be testing and verifying that the services are operating correctly. | 2017-11-15 | 12:39:32 |
| CIT is continuing to resolve the CIT Server Farm issue. The next step is expected to be completed by the morning of 11/15. A few services that were previously affected have been restored (see the Current Status for a list). Services still affected at this point include: - Admissions forms website - ARXIV (poor performance) - CALS web apps and Tableau reports (MS SQL database) - CCE ACCPAC Financial System - CIT File Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - EH&S (ECOS/PBS/CDS-RDS applications are unavailable) - Facilities Inventory - Financial Aid forms website - FortiManager - Housing website - Human Ecology databases - ImageNow Business Insight module - Injury/Illness/Exposure reporting system - Internal Transfer app - Jamf - Jira - Lab of Ornithology services (some) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM - TeamForge - Thesis Manager website - Vet School services (SMTP/print services, SQLServer/JulieSoft) | CIT staff are working to resolve the issue. Restoration work is expected to continue through the morning of 11/15. All service teams who use the CIT Server Farm should check the status of their services that were affected. Services verified as restored include: - ApplicantID - Campus-to-Campus new reservations - CIT Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - CUView - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Lyris (e-list service): new messages are being delivered; queued messages are being held back for now - NetID activation - NetID "forgot password" function - Vet School Rhapsody service - Visitor Wi-Fi - Videoconferencing - WhoIAm Technical explanation: Most work on the clusters and servers has been completed by CIT. The technical teams who support the affected services will be testing and verifying that the services are operating correctly. | 2017-11-15 | 12:00:27 |
| CIT is continuing to resolve the CIT Server Farm issue. The next step is expected to be completed by the morning of 11/15. A few services that were previously affected have been restored (see the Current Status for a list). Services still affected at this point include: - Admissions forms website - ApplicantID - ARXIV (poor performance) - CALS web apps and Tableau reports (MS SQL database) - CCE ACCPAC Financial System - CIT File Server, Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - EH&S (ECOS/PBS/CDS-RDS applications are unavailable) - Facilities Inventory - Financial Aid forms website - FortiManager - Housing website - Human Ecology databases - ImageNow Business Insight module - Injury/Illness/Exposure reporting system - Internal Transfer app - Jamf - Jira - Lab of Ornithology services (some) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM - TeamForge - Thesis Manager website - Vet School services (SMTP/print services, SQLServer/JulieSoft) | CIT staff are working to resolve the issue. Restoration work is expected to continue through the morning of 11/15. All service teams who use the CIT Server Farm should check the status of their services that were affected. Services verified as restored include: - Campus-to-Campus new reservations - CU Library Catalog - CU Police website - CUView - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Lyris (e-list service): new messages are being delivered; queued messages are being held back for now - NetID activation - NetID "forgot password" function - Vet School Rhapsody service - Visitor Wi-Fi - Videoconferencing - WhoIAm Technical explanation: Most work on the clusters and servers has been completed by CIT. The technical teams who support the affected services will be testing and verifying that the services are operating correctly. | 2017-11-15 | 11:51:44 |
| CIT is continuing to resolve the CIT Server Farm issue. The next step is expected to be completed by the morning of 11/15. A few services that were previously affected have been restored (see the Current Status for a list). Services still affected at this point include: - Admissions forms website - ApplicantID - ARXIV (poor performance) - CALS web apps and Tableau reports (MS SQL database) - CCE ACCPAC Financial System - CIT File Server, Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - EH&S (ECOS/PBS/CDS-RDS applications are unavailable) - Facilities Inventory - Financial Aid forms website - FortiManager - Housing website - Human Ecology databases - ImageNow Business Insight module - Injury/Illness/Exposure reporting system - Internal Transfer app - Jamf - Jira - Lab of Ornithology services (some) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - NetID activation - NetID "forgot password" function - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM - TeamForge - Thesis Manager website - Vet School services (SMTP/print services, SQLServer/JulieSoft) - WhoIAm | CIT staff are working to resolve the issue. Restoration work is expected to continue through the morning of 11/15. All service teams who use the CIT Server Farm should check the status of their services that were affected. Services verified as restored include: - Campus-to-Campus new reservations - CU Police website - CUView - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Lyris (e-list service): new messages are being delivered; queued messages are being held back for now - Vet School Rhapsody service - Visitor Wi-Fi - Videoconferencing Technical explanation: Most work on the clusters and servers has been completed by CIT. The technical teams who support the affected services will be testing and verifying that the services are operating correctly. | 2017-11-15 | 11:46:13 |
| CIT is continuing to resolve the CIT Server Farm issue. The next step is expected to be completed by the morning of 11/15. A few services that were previously affected have been restored (see the Current Status for a list). Services still affected at this point include: - Admissions forms website - ApplicantID - ARXIV (poor performance) - CALS web apps and Tableau reports (MS SQL database) - CCE ACCPAC Financial System - CIT File Server, Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - EH&S (ECOS/PBS/CDS-RDS applications are unavailable) - Facilities Inventory - Financial Aid forms website - FortiManager - Housing website - Human Ecology databases - ImageNow Business Insight module - Injury/Illness/Exposure reporting system - Internal Transfer app - Jamf - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - NetID activation - NetID "forgot password" function - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM - TeamForge - Thesis Manager website - Vet School services (SMTP/print services, SQLServer/JulieSoft) - WhoIAm | CIT staff are working to resolve the issue. Restoration work is expected to continue through the morning of 11/15. All service teams who use the CIT Server Farm should check the status of their services that were affected. Services that appear to be restored include: - Campus-to-Campus new reservations - CU Police website - CUView - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Vet School Rhapsody service - Visitor Wi-Fi - Videoconferencing Technical explanation: Most work on the clusters and servers has been completed by CIT. The technical teams who support the affected services will be testing and verifying that the services are operating correctly. | 2017-11-15 | 11:22:40 |
| CIT is continuing to resolve the CIT Server Farm issue. The next step is expected to be completed by the morning of 11/15. Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - Admissions forms website - ApplicantID - ARXIV (poor performance) - CALS web apps and Tableau reports (MS SQL database) - CCE ACCPAC Financial System - CIT File Server, Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - EH&S (ECOS/PBS/CDS-RDS applications are unavailable) - Facilities Inventory - Financial Aid forms website - FortiManager - Housing website - Human Ecology databases - ImageNow Business Insight module - Injury/Illness/Exposure reporting system - Internal Transfer app - Jamf - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - NetID activation - NetID "forgot password" function - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM - TeamForge - Thesis Manager website - Vet School services (SMTP/print services, SQLServer/JulieSoft) - WhoIAm | CIT staff are working to resolve the issue. Restoration work is expected to continue through the morning of 11/15. All service teams who use the CIT Server Farm should check the status of their services that were affected. Services that appear to be restored include: - Campus-to-Campus new reservations - CU Police website - CUView - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Vet School Rhapsody service - Visitor Wi-Fi - Videoconferencing Technical explanation: Most work on the clusters and servers has been completed by CIT. The technical teams who support the affected services will be testing and verifying that the services are operating correctly. | 2017-11-15 | 10:54:49 |
| CIT is continuing to resolve the CIT Server Farm issue. The next step is expected to be completed by the morning of 11/15. Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - Admissions forms website - ApplicantID - ARXIV (poor performance) - CALS web apps and Tableau reports (MS SQL database) - CCE ACCPAC Financial System - CIT File Server, Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - EH&S (ECOS/PBS/CDS-RDS applications are unavailable) - Facilities Inventory - Financial Aid forms website - FortiManager - Housing website - Human Ecology databases - ImageNow Business Insight module - Injury/Illness/Exposure reporting system - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - NetID activation - NetID "forgot password" function - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM - TeamForge - Thesis Manager website - Vet School services (PACS, SMTP/print services, SQLServer/JulieSoft) - WhoIAm Tonight, CIT will attempt to update the following datamarts which were not updated the evening of 11/13: KDW, SADW, CRDM, RADM, OSPWH, MaximoDM, and DiningDM. | CIT staff are working to resolve the issue. Restoration work is expected to continue through the morning of 11/15. All service teams who use the CIT Server Farm should monitor or check the status of their services that were affected. Services that appear to be restored include: - Campus-to-Campus new reservations - CUView - Rhapsody (Vet School service) - Visitor Wi-Fi - Videoconferencing | 2017-11-15 | 04:06:09 |
| CIT is continuing to resolve the CIT Server Farm issue. The approach has shifted, and we no longer expect to see brief outages with previously unaffected services. The next step is expected to be completed by 9pm on 11/14. Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - Admissions forms website - ApplicantID - ARXIV (poor performance) - CALS web apps and Tableau reports (MS SQL database) - CCE ACCPAC Financial System - CIT File Server, Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - EH&S (ECOS/PBS/CDS-RDS applications are unavailable) - Facilities Inventory - Financial Aid forms website - FortiManager - Housing website - Human Ecology databases - ImageNow Business Insight module - Injury/Illness/Exposure reporting system - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - NetID activation - NetID "forgot password" function - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM - TeamForge - Thesis Manager website - Vet School services (PACS, SMTP/print services, SQLServer/JulieSoft) - WhoIAm Tonight, CIT will attempt to update the following datamarts which were not updated the evening of 11/13: KDW, SADW, CRDM, RADM, OSPWH, MaximoDM, and DiningDM. | Cornell engineers are working through the evening on resolving the issue. All service teams who use the CIT Server Farm should monitor or check the status of their services that were affected. Services that appear to be restored include: - Campus-to-Campus new reservations - CUView - Rhapsody (Vet School service) - Visitor Wi-Fi - Videoconferencing | 2017-11-15 | 01:00:23 |
| CIT is continuing to resolve the CIT Server Farm issue. The approach has shifted, and we no longer expect to see brief outages with previously unaffected services. The next step is expected to be completed by 9pm on 11/14. Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - Admissions forms website - ApplicantID - ARXIV (poor performance) - CALS web apps and Tableau reports (MS SQL database) - CCE ACCPAC Financial System - CIT File Server, Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - EH&S (ECOS/PBS/CDS-RDS applications are unavailable) - Facilities Inventory - Financial Aid forms website - FortiManager - Housing website - Human Ecology databases - ImageNow Business Insight module - Injury/Illness/Exposure reporting system - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - NetID activation - NetID "forgot password" function - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM - TeamForge - Thesis Manager website - Vet School services (PACS, SMTP/print services, SQLServer/JulieSoft) - WhoIAm Tonight, CIT will attempt to update the following datamarts which were not updated the evening of 11/13: KDW, SADW, CRDM, RADM, OSPWH, MaximoDM, and DiningDM. | Cornell engineers are continuing to work to try to resolve the issue. All service teams who use the CIT Server Farm should monitor or check the status of their services that were affected. Services that appear to be restored include: - Campus-to-Campus new reservations - CUView - Visitor Wi-Fi - Videoconferencing | 2017-11-15 | 00:12:07 |
| CIT is continuing to resolve the CIT Server Farm issue. The approach has shifted, and we no longer expect to see brief outages with previously unaffected services. The next step is expected to be completed by 9pm on 11/14. Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - Admissions forms website - ApplicantID - ARXIV (poor performance) - CALS web apps and Tableau reports (MS SQL database) - CCE ACCPAC Financial System - CIT File Server, Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - EH&S (ECOS/PBS/CDS-RDS applications are unavailable) - Facilities Inventory - Financial Aid forms website - FortiManager - Housing website - Human Ecology databases - ImageNow Business Insight module - Injury/Illness/Exposure reporting system - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - NetID activation - NetID "forgot password" function - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM - TeamForge - Thesis Manager website - Vet School services (PACS, SMTP/print services, SQLServer/JulieSoft) - WhoIAm Tonight, CIT will attempt to update the following datamarts which were not updated the evening of 11/13: KDW, SADW, CRDM, RADM, OSPWH, MaximoDM, and DiningDM. | CIT is continuing to resolve the CIT Server Farm issue. This work is expected to be completed by 9pm on 11/14. Restoration of the affected services is also continuing. All service teams who use the CIT Server Farm should monitor or check the status of their services that were affected. Services that appear to be restored include: - Campus-to-Campus new reservations - CUView - Visitor WiFi - Videoconferencing | 2017-11-14 | 23:56:02 |
| CIT is continuing to resolve the CIT Server Farm issue. The approach has shifted, and we no longer expect to see brief outages with previously unaffected services. The next step is expected to be completed by 9pm on 11/14. Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - Admissions forms website - ApplicantID - ARXIV (poor performance) - CALS web apps and Tableau reports (MS SQL database) - CCE ACCPAC Financial System - CIT File Server, Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - CUView digital signs - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - EH&S (ECOS/PBS/CDS-RDS applications are unavailable) - Facilities Inventory - Financial Aid forms website - FortiManager - Housing website - Human Ecology databases - ImageNow Business Insight module - Injury/Illness/Exposure reporting system - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - NetID activation - NetID "forgot password" function - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM - TeamForge - Thesis Manager website - Vet School services (PACS, SMTP/print services, SQLServer/JulieSoft) - WhoIAm Tonight, CIT will attempt to update the following datamarts which were not updated the evening of 11/13: KDW, SADW, CRDM, RADM, OSPWH, MaximoDM, and DiningDM. | CIT is continuing to resolve the CIT Server Farm issue. This work is expected to be completed by 9pm on 11/14. Restoration of the affected services is also continuing. All service teams who use the CIT Server Farm should monitor or check the status of their services that were affected. Services that appear to be restored include: - Campus-to-Campus new reservations - CUView - Visitor WiFi - Videoconferencing | 2017-11-14 | 23:06:26 |
| CIT is continuing to resolve the CIT Server Farm issue. The approach has shifted, and we no longer expect to see brief outages with previously unaffected services. The next step is expected to be completed by 9pm on 11/14. Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - Admissions forms website - ApplicantID - ARXIV (poor performance) - CALS web apps and Tableau reports (MS SQL database) - CCE ACCPAC Financial System - CIT File Server, Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - CUView digital signs - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - EH&S (ECOS/PBS/CDS-RDS applications are unavailable) - Facilities Inventory - Financial Aid forms website - FortiManager - Housing website - Human Ecology databases - ImageNow Business Insight module - Injury/Illness/Exposure reporting system - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - NetID activation - NetID "forgot password" function - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM - TeamForge - Thesis Manager website - Vet School services (PACS, SMTP/print services, SQLServer/JulieSoft) - Videoconferencing between Ithaca and Weill Cornell Medicine (degraded, use Zoom instead) - Videoconferencing using Jabber Video and SIP/H323 call routing (Zoom is working) - WhoIAm Tonight, CIT will attempt to update the following datamarts which were not updated the evening of 11/13: KDW, SADW, CRDM, RADM, OSPWH, MaximoDM, and DiningDM. | CIT is continuing to resolve the CIT Server Farm issue. This work is expected to be completed by 9pm on 11/14. Restoration of the affected services is also continuing. All service teams who use the CIT Server Farm should monitor or check the status of their services that were affected. Restored Services include: - Campus-to-Campus new reservations - CUView - Visitor WiFi | 2017-11-14 | 23:03:05 |
| CIT is continuing to resolve the CIT Server Farm issue. The approach has shifted, and we no longer expect to see brief outages with previously unaffected services. The next step is expected to be completed by 9pm on 11/14. Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - Admissions forms website - ApplicantID - ARXIV (poor performance) - CALS web apps and Tableau reports (MS SQL database) - Campus-to-Campus new reservations - CCE ACCPAC Financial System - CIT File Server, Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - CUView digital signs (delays with new content) - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - EH&S (ECOS/PBS/CDS-RDS applications are unavailable) - Facilities Inventory - Financial Aid forms website - FortiManager - Housing website - Human Ecology databases - ImageNow Business Insight module - Injury/Illness/Exposure reporting system - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - NetID activation - NetID "forgot password" function - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM - TeamForge - Thesis Manager website - Vet School services (PACS, SMTP/print services, SQLServer/JulieSoft) - Videoconferencing between Ithaca and Weill Cornell Medicine (degraded, use Zoom instead) - Videoconferencing using Jabber Video and SIP/H323 call routing (Zoom is working) - WhoIAm Tonight, CIT will attempt to update the following datamarts which were not updated the evening of 11/13: KDW, SADW, CRDM, RADM, OSPWH, MaximoDM, and DiningDM. | CIT is continuing to resolve the CIT Server Farm issue. This work is expected to be completed by 9pm on 11/14. Restoration of the affected services is also continuing. All service teams who use the CIT Server Farm should monitor or check the status of their services that were affected. | 2017-11-14 | 21:49:45 |
| CIT is continuing to resolve the CIT Server Farm issue. The approach has shifted, and we no longer expect to see brief outages with previously unaffected services. The next step is expected to be completed by 9pm on 11/14. Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - Admissions forms website - ApplicantID - ARXIV (poor performance) - CALS web apps and Tableau reports (MS SQL database) - Campus-to-Campus new reservations - CIT File Server, Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - CUView digital signs (delays with new content) - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - EH&S (ECOS/PBS/CDS-RDS applications are unavailable) - Facilities Inventory - Financial Aid forms website - FortiManager - Housing website - Human Ecology databases - ImageNow Business Insight module - Injury/Illness/Exposure reporting system - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - NetID activation - NetID "forgot password" function - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM - TeamForge - Thesis Manager website - Vet School services (PACS, SMTP/print services, SQLServer/JulieSoft) - Videoconferencing between Ithaca and Weill Cornell Medicine (degraded, use Zoom instead) - Videoconferencing using Jabber Video and SIP/H323 call routing (Zoom is working) - WhoIAm Tonight, CIT will attempt to update the following datamarts which were not updated the evening of 11/13: KDW, SADW, CRDM, RADM, OSPWH, MaximoDM, and DiningDM. | CIT is continuing to resolve the CIT Server Farm issue. This work is expected to be completed by 9pm on 11/14. Restoration of the affected services is also continuing. All service teams who use the CIT Server Farm should monitor or check the status of their services that were affected. | 2017-11-14 | 21:36:31 |
| CIT is continuing to resolve the CIT Server Farm issue. The approach has shifted, and we no longer expect to see brief outages with previously unaffected services. The next step is expected to be completed by 9pm on 11/14. Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - Admissions forms website - ApplicantID - ARXIV (poor performance) - CALS web apps and Tableau reports (MS SQL database) - Campus-to-Campus new reservations - CIT File Server, Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - CUView digital signs (delays with new content) - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - EH&S (ECOS/PBS/CDS-RDS applications are unavailable) - Facilities Inventory - Financial Aid forms website - FortiManager - Housing website - Human Ecology databases - ImageNow Business Insight module - Injury/Illness/Exposure reporting system - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - NetID activation - NetID "forgot password" function - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM - TeamForge - Thesis Manager website - Vet School services (PACS, SMTP/print services, SQLServer/JulieSoft) - Videoconferencing between Ithaca and Weill Cornell Medicine (degraded, use Zoom instead) - Videoconferencing using Jabber Video and SIP/H323 call routing (Zoom is working) - WhoIAm Due to the outage, the following datamarts will not be updated the evening of 11/13: KDW, SADW, CRDM, RADM, OSPWH, MaximoDM, DiningDM. Normal data warehouse processing will resume the evening of 11/14. | CIT is continuing to resolve the CIT Server Farm issue. Technical explanation: The vendor has shifted the approach. The remaining clusters (Australia and Norway) will not be rebooted. Instead, we are removing the bad storage, which should cause the clusters to come back without being rebooted. That means services that weren’t affected previously should remain online. This work is expected to be completed by 9pm on 11/14. Restoration of the affected services is continuing. The technical owners of each VM will be automatically notified by email when their VM comes back. All service teams who use the CIT Server Farm should verify the status of their services at that point. | 2017-11-14 | 19:52:27 |
| To work toward resolving the CIT Server Farm issue, CIT is rebooting servers. This will cause brief outages, somewhere between 4pm on 11/13 and 9pm on 11/14, for additional services that weren't previously affected (such as Net-Print, the bulkmail Lyris service, and the "critical communications" Lyris service). Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - Admissions forms website - ApplicantID - ARXIV (poor performance) - CALS web apps and Tableau reports (MS SQL database) - Campus-to-Campus new reservations - CIT File Server, Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - CUView digital signs (delays with new content) - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - EH&S (ECOS/PBS/CDS-RDS applications are unavailable) - Facilities Inventory - Financial Aid forms website - FortiManager - Housing website - Human Ecology databases - ImageNow Business Insight module - Injury/Illness/Exposure reporting system - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - NetID activation - NetID "forgot password" function - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM - TeamForge - Thesis Manager website - Vet School services (PACS, SMTP/print services, SQLServer/JulieSoft) - Videoconferencing between Ithaca and Weill Cornell Medicine (degraded, use Zoom instead) - Videoconferencing using Jabber Video and SIP/H323 call routing (Zoom is working) - WhoIAm Due to the outage, the following datamarts will not be updated the evening of 11/13: KDW, SADW, CRDM, RADM, OSPWH, MaximoDM, DiningDM. Normal data warehouse processing will resume the evening of 11/14. | CIT is continuing the process of rebooting servers to work toward resolving the CIT Server Farm issue. This will continue to cause brief outages for additional services that weren't previously affected by the issue. The rebooting process is expected to run through 9pm on 11/14. The Greenland and Sweden clusters have been rebooted. Finland reboot is underway. Australia, and Norway are upcoming. The technical owners of each VM are automatically notified by email when their VM comes back. All service teams who use the CIT Server Farm should verify the status of their services after the reboot. | 2017-11-14 | 18:59:11 |
| To work toward resolving the CIT Server Farm issue, CIT is rebooting servers. This will cause brief outages, somewhere between 4pm on 11/13 and 9pm on 11/14, for additional services that weren't previously affected (such as Net-Print, the bulkmail Lyris service, and the "critical communications" Lyris service). Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - Admissions forms website - ApplicantID - ARXIV (poor performance) - CALS web apps and Tableau reports (MS SQL database) - Campus-to-Campus new reservations - CIT File Server, Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - CUView digital signs (delays with new content) - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - Financial Aid forms website - FortiManager - Housing website - Human Ecology databases - ImageNow Business Insight module - Injury/Illness/Exposure reporting system - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - NetID activation - NetID "forgot password" function - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM - TeamForge - Thesis Manager website - Vet School services (PACS, SMTP/print services, SQLServer/JulieSoft) - Videoconferencing between Ithaca and Weill Cornell Medicine (degraded, use Zoom instead) - Videoconferencing using Jabber Video and SIP/H323 call routing (Zoom is working) - WhoIAm Due to the outage, the following datamarts will not be updated the evening of 11/13: KDW, SADW, CRDM, RADM, OSPWH, MaximoDM, DiningDM. Normal data warehouse processing will resume the evening of 11/14. | CIT is continuing the process of rebooting servers to work toward resolving the CIT Server Farm issue. This will continue to cause brief outages for additional services that weren't previously affected by the issue. The rebooting process is expected to run through 9pm on 11/14. The Greenland and Sweden clusters have been rebooted. Finland reboot is underway. Australia, and Norway are upcoming. The technical owners of each VM are automatically notified by email when their VM comes back. All service teams who use the CIT Server Farm should verify the status of their services after the reboot. | 2017-11-14 | 18:50:09 |
| To work toward resolving the CIT Server Farm issue, CIT is rebooting servers. This will cause brief outages, somewhere between 4pm on 11/13 and 9pm on 11/14, for additional services that weren't previously affected (such as Net-Print, the bulkmail Lyris service, and the "critical communications" Lyris service). Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - Admissions forms website - ApplicantID - ARXIV (poor performance) - CALS web apps and Tableau reports (MS SQL database) - Campus-to-Campus new reservations - CIT File Server, Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - CUView digital signs (delays with new content) - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - Financial Aid forms website - Housing website - Human Ecology databases - ImageNow Business Insight module - Injury/Illness/Exposure reporting system - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - NetID activation - NetID "forgot password" function - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM - TeamForge - Thesis Manager website - Vet School services (SMTP/print services, SQLServer/JulieSoft) - Videoconferencing between Ithaca and Weill Cornell Medicine (degraded, use Zoom instead) - Videoconferencing using Jabber Video and SIP/H323 call routing (Zoom is working) - WhoIAm Due to the outage, the following datamarts will not be updated the evening of 11/13: KDW, SADW, CRDM, RADM, OSPWH, MaximoDM, DiningDM. Normal data warehouse processing will resume the evening of 11/14. | CIT is continuing the process of rebooting servers to work toward resolving the CIT Server Farm issue. This will continue to cause brief outages for additional services that weren't previously affected by the issue. The rebooting process is expected to run through 9pm on 11/14. The Greenland and Sweden clusters have been rebooted. Finland reboot is underway. Australia, and Norway are upcoming. The technical owners of each VM are automatically notified by email when their VM comes back. All service teams who use the CIT Server Farm should verify the status of their services after the reboot. | 2017-11-14 | 18:46:15 |
| To work toward resolving the CIT Server Farm issue, CIT is rebooting servers. This will cause brief outages, somewhere between 4pm on 11/13 and 9pm on 11/14, for additional services that weren't previously affected (such as Net-Print, the bulkmail Lyris service, and the "critical communications" Lyris service). Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - Admissions forms website - ApplicantID - ARXIV (poor performance) - CALS web apps and Tableau reports (MS SQL database) - Campus-to-Campus new reservations - CIT File Server, Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - CUView digital signs (delays with new content) - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - Financial Aid forms website - Housing website - Human Ecology databases - ImageNow Business Insight module - Injury/Illness/Exposure reporting system - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - NetID activation - NetID "forgot password" function - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM - TeamForge - Thesis Manager website - Vet School services (SMTP/print services, SQLServer/JulieSoft) - Videoconferencing between Ithaca and Weill Cornell Medicine (degraded, use Zoom instead) - Videoconferencing using Jabber Video and SIP/H323 call routing (Zoom is working) - WhoIAm - Wi-Fi Cornell Visitor network Due to the outage, the following datamarts will not be updated the evening of 11/13: KDW, SADW, CRDM, RADM, OSPWH, MaximoDM, DiningDM. Normal data warehouse processing will resume the evening of 11/14. | CIT is continuing the process of rebooting servers to work toward resolving the CIT Server Farm issue. This will continue to cause brief outages for additional services that weren't previously affected by the issue. The rebooting process is expected to run through 9pm on 11/14. The Greenland and Sweden clusters have been rebooted. Finland reboot is underway. Australia, and Norway are upcoming. The technical owners of each VM are automatically notified by email when their VM comes back. All service teams who use the CIT Server Farm should verify the status of their services after the reboot. | 2017-11-14 | 18:29:29 |
| To work toward resolving the CIT Server Farm issue, CIT is rebooting servers. This will cause brief outages, somewhere between 4pm on 11/13 and 9pm on 11/14, for additional services that weren't previously affected (such as Net-Print, the bulkmail Lyris service, and the "critical communications" Lyris service). Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - Admissions forms website - ApplicantID - ARXIV (poor performance) - CALS web apps and Tableau reports (MS SQL database) - Campus-to-Campus new reservations - CIT File Server, Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - CUView digital signs (delays with new content) - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - Financial Aid forms website - Housing website - Human Ecology databases - ImageNow Business Insight module - Injury/Illness/Exposure reporting system - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - NetID activation - NetID "forgot password" function - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM - TeamForge - Thesis Manager website - Vet School services (SMTP/print services, SQLServer/JulieSoft) - Videoconferencing between Ithaca and Weill Cornell Medicine (degraded, use Zoom instead) - Videoconferencing using Jabber Video and SIP/H323 call routing (Zoom is working) - WhoIAm - Wi-Fi Cornell Visitor network Due to the outage, the following datamarts will not be updated the evening of 11/13: KDW, SADW, CRDM, RADM, OSPWH, MaximoDM, DiningDM. Normal data warehouse processing will resume the evening of 11/14. | CIT is continuing the process of rebooting servers to work toward resolving the CIT Server Farm issue. This will continue to cause brief outages for additional services that weren't previously affected by the issue. The rebooting process is expected to run through 9pm on 11/14. The Greenland and Sweden clusters have been rebooted. Finland, Australia, and Norway reboot are underway. The technical owners of each VM are automatically notified by email when their VM comes back. All service teams who use the CIT Server Farm should verify the status of their services after the reboot. | 2017-11-14 | 18:06:25 |
| To work toward resolving the CIT Server Farm issue, CIT is rebooting servers. This will cause brief outages, somewhere between 4pm on 11/13 and 9pm on 11/14, for additional services that weren't previously affected (such as Net-Print, the bulkmail Lyris service, and the "critical communications" Lyris service). Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - Admissions forms website - ApplicantID - ARXIV (poor performance) - CALS web apps and Tableau reports (MS SQL database) - Campus-to-Campus new reservations - CIT File Server, Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - CUView digital signs (delays with new content) - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - Financial Aid forms website - Housing website - Human Ecology databases - ImageNow Business Insight module - Injury/Illness/Exposure reporting system - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - NetID activation - NetID "forgot password" function - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM - TeamForge - Thesis Manager website - Vet School services (SMTP/print services, SQLServer/JulieSoft) - Videoconferencing between Ithaca and Weill Cornell Medicine (degraded, use Zoom instead) - Videoconferencing using Jabber Video and SIP/H323 call routing (Zoom is working) - WhoIAm - Wi-Fi Cornell Visitor network Due to the outage, the following datamarts will not be updated the evening of 11/13: KDW, SADW, CRDM, RADM, OSPWH, MaximoDM, DiningDM. Normal data warehouse processing will resume the evening of 11/14. | CIT is continuing the process of rebooting servers to work toward resolving the CIT Server Farm issue. This will continue to cause brief outages for additional services that weren't previously affected by the issue. The rebooting process is expected to run through 9pm on 11/14. The Greenland and Sweden clusters have been rebooted. Finland reboot is underway. Next will be Australia, then Norway. The technical owners of each VM are automatically notified by email when their VM comes back. All service teams who use the CIT Server Farm should verify the status of their services after the reboot. | 2017-11-14 | 17:19:45 |
| To work toward resolving the CIT Server Farm issue, CIT is rebooting servers. This will cause brief outages, somewhere between 4pm on 11/13 and 9pm on 11/14, for additional services that weren't previously affected (such as Net-Print, the bulkmail Lyris service, and the "critical communications" Lyris service). Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - Admissions forms website - ApplicantID - ARXIV (poor performance) - CALS web apps and Tableau reports (MS SQL database) - Campus2Campus new reservations - CIT File Server, Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - CUView digital signs (delays with new content) - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - Financial aid forms website - Housing website - Human Ecology databases - ImageNow Business Insight module - Injury/Illness/Exposure reporting system - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - NetID activation - NetID "forgot password" function - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM - TeamForge - Thesis Manager website - Vet School services (SMTP/print services, SQLServer/JulieSoft) - Videoconferencing between Ithaca and Weill Cornell Medicine (degraded, use Zoom instead) - Videoconferencing using Jabber Video and SIP/H323 call routing (Zoom is working) - WhoIAm - Wi-Fi Cornell Visitor network Due to the outage, the following datamarts will not be updated the evening of 11/13: KDW, SADW, CRDM, RADM, OSPWH, MaximoDM, DiningDM. Normal data warehouse processing will resume the evening of 11/14. | CIT is continuing the process of rebooting servers to work toward resolving the CIT Server Farm issue. This will continue to cause brief outages for additional services that weren't previously affected by the issue. The rebooting process is expected to run through 9pm on 11/14. The Greenland and Sweden clusters have been rebooted. Finland reboot is underway. Next will be Australia, then Norway. The technical owners of each VM are automatically notified by email when their VM comes back. All service teams who use the CIT Server Farm should verify the status of their services after the reboot. | 2017-11-14 | 17:10:41 |
| To work toward resolving the CIT Server Farm issue, CIT is rebooting servers. This will cause brief outages, somewhere between 4pm on 11/13 and 9pm on 11/14, for additional services that weren't previously affected (such as Net-Print, the bulkmail Lyris service, and the "critical communications" Lyris service). Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - Admissions forms website - ApplicantID - ARXIV (poor performance) - CALS web apps and Tableau reports (MS SQL database) - CIT File Server, Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - CUView digital signs (delays with new content) - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - Financial aid forms website - Housing website - Human Ecology databases - ImageNow Business Insight module - Injury/Illness/Exposure reporting system - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - NetID activation - NetID "forgot password" function - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM - TeamForge - Thesis Manager website - Vet School services (SMTP/print services, SQLServer/JulieSoft) - Videoconferencing between Ithaca and Weill Cornell Medicine (degraded, use Zoom instead) - Videoconferencing using Jabber Video and SIP/H323 call routing (Zoom is working) - WhoIAm Due to the outage, the following datamarts will not be updated the evening of 11/13: KDW, SADW, CRDM, RADM, OSPWH, MaximoDM, DiningDM. Normal data warehouse processing will resume the evening of 11/14. | CIT is continuing the process of rebooting servers to work toward resolving the CIT Server Farm issue. This will continue to cause brief outages for additional services that weren't previously affected by the issue. The rebooting process is expected to run through 9pm on 11/14. The Greenland and Sweden clusters have been rebooted. Finland reboot is underway. Next will be Australia, then Norway. The technical owners of each VM are automatically notified by email when their VM comes back. All service teams who use the CIT Server Farm should verify the status of their services after the reboot. | 2017-11-14 | 17:02:39 |
| To work toward resolving the CIT Server Farm issue, CIT is rebooting servers. This will cause brief outages, somewhere between 4pm on 11/13 and 9pm on 11/14, for additional services that weren't previously affected (such as Net-Print, the bulkmail Lyris service, and the "critical communications" Lyris service). Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - Admissions forms website - ApplicantID - ARXIV.org (poor performance) - CALS web apps and Tableau reports (MS SQL database) - CIT File Server, Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - CUView digital signs (delays with new content) - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - Financial aid forms website - Housing website - Human Ecology databases - ImageNow Business Insight module - Injury/Illness/Exposure reporting system - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - NetID activation - NetID "forgot password" function - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM - TeamForge - Thesis Manager website - Vet School services (SMTP/print services, SQLServer/JulieSoft) - Videoconferencing between Ithaca and Weill Cornell Medicine (degraded, use Zoom instead) - Videoconferencing using Jabber Video and SIP/H323 call routing (Zoom is working) - WhoIAm Due to the outage, the following datamarts will not be updated the evening of 11/13: KDW, SADW, CRDM, RADM, OSPWH, MaximoDM, DiningDM. Normal data warehouse processing will resume the evening of 11/14. | CIT is continuing the process of rebooting servers to work toward resolving the CIT Server Farm issue. This will continue to cause brief outages for additional services that weren't previously affected by the issue. The rebooting process is expected to run through 9pm on 11/14. The Greenland and Sweden clusters have been rebooted. Finland reboot is underway. Next will be Australia, then Norway. The technical owners of each VM are automatically notified by email when their VM comes back. All service teams who use the CIT Server Farm should verify the status of their services after the reboot. | 2017-11-14 | 16:56:19 |
| To work toward resolving the CIT Server Farm issue, CIT is rebooting servers. This will cause brief outages, somewhere between 4pm on 11/13 and 9pm on 11/14, for additional services that weren't previously affected (such as Net-Print, the bulkmail Lyris service, and the "critical communications" Lyris service). Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - Admissions forms website - ApplicantID - ARXIV.org (poor performance) - CALS web apps and Tableau reports (MS SQL database) - CIT File Server, Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - CUView digital signs (delays with new content) - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - Financial aid forms website - Housing website - Human Ecology databases - Injury/Illness/Exposure reporting system - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - NetID activation - NetID "forgot password" function - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM - TeamForge - Thesis Manager website - Vet School services (SMTP/print services, SQLServer/JulieSoft) - Videoconferencing between Ithaca and Weill Cornell Medicine (degraded, use Zoom instead) - Videoconferencing using Jabber Video and SIP/H323 call routing (Zoom is working) - WhoIAm Due to the outage, the following datamarts will not be updated the evening of 11/13: KDW, SADW, CRDM, RADM, OSPWH, MaximoDM, DiningDM. Normal data warehouse processing will resume the evening of 11/14. | CIT is continuing the process of rebooting servers to work toward resolving the CIT Server Farm issue. This will continue to cause brief outages for additional services that weren't previously affected by the issue. The rebooting process is expected to run through 9pm on 11/14. The Greenland and Sweden clusters have been rebooted. Finland reboot is underway. Next will be Australia, then Norway. The technical owners of each VM are automatically notified by email when their VM comes back. All service teams who use the CIT Server Farm should verify the status of their services after the reboot. | 2017-11-14 | 16:07:54 |
| To work toward resolving the CIT Server Farm issue, CIT is rebooting servers. This will cause brief outages, somewhere between 4pm on 11/13 and 9pm on 11/14, for additional services that weren't previously affected (such as Net-Print, the bulkmail Lyris service, and the "critical communications" Lyris service). Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - Admissions forms website - ApplicantID - ARXIV.org (poor performance) - CALS web apps and Tableau reports (MS SQL database) - CIT File Server, Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - CUView digital signs (delays with new content) - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - Financial aid forms website - Housing website - Human Ecology databases - Injury/Illness/Exposure reporting system - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - NetID activation - NetID "forgot password" function - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM - TeamForge - Thesis Manager website - Vet School services (SMTP/print services, SQLServer/JulieSoft) - Videoconferencing between Ithaca and Weill Cornell Medicine (degraded, use Zoom instead) - Videoconferencing using Jabber Video and SIP/H323 call routing (Zoom is working) - WhoIAm Due to the outage, the following datamarts will not be updated the evening of 11/13: KDW, SADW, CRDM, RADM, OSPWH, MaximoDM, DiningDM. Normal data warehouse processing will resume the evening of 11/14. CIT has begun restoring services and the process is anticipated to finish by the morning of 11/14. | CIT is continuing the process of rebooting servers to work toward resolving the CIT Server Farm issue. This will continue to cause brief outages for additional services that weren't previously affected by the issue. The rebooting process is expected to run through 9pm on 11/14. The Greenland and Sweden clusters have been rebooted. Finland reboot is underway. Next will be Australia, then Norway. The technical owners of each VM are automatically notified by email when their VM comes back. All service teams who use the CIT Server Farm should verify the status of their services after the reboot. | 2017-11-14 | 15:32:38 |
| To work toward resolving the CIT Server Farm issue, CIT is rebooting servers. This will cause brief outages, somewhere between 4pm on 11/13 and 9pm on 11/14, for additional services that weren't previously affected (such as Net-Print, the bulkmail Lyris service, and the "critical communications" Lyris service). Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - Admissions forms website - ApplicantID - ARXIV.org (poor performance) - CALS web apps and Tableau reports (MS SQL database) - CIT File Server, Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CU Police website - CUView digital signs (delays with new content) - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - Financial aid forms website - Housing website - Human Ecology databases - Injury/Illness/Exposure reporting system - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - NetID activation - NetID "forgot password" function - Pinnacle - Procurement (accounts payable; pcard reconciliation process) - Risk Management applications - SCCM - TeamForge - Vet School services (SMTP/print services, SQLServer/JulieSoft) - Videoconferencing between Ithaca and Weill Cornell Medicine (degraded, use Zoom instead) - Videoconferencing using Jabber Video and SIP/H323 call routing (Zoom is working) - WhoIAm Due to the outage, the following datamarts will not be updated the evening of 11/13: KDW, SADW, CRDM, RADM, OSPWH, MaximoDM, DiningDM. Normal data warehouse processing will resume the evening of 11/14. CIT has begun restoring services and the process is anticipated to finish by the morning of 11/14. | CIT is continuing the process of rebooting servers to work toward resolving the CIT Server Farm issue. This will continue to cause brief outages for additional services that weren't previously affected by the issue. The rebooting process is expected to run through 9pm on 11/14. The Greenland and Sweden clusters have been rebooted. Finland reboot is underway. Next will be Australia, then Norway. The technical owners of each VM are automatically notified by email when their VM comes back. All service teams who use the CIT Server Farm should verify the status of their services after the reboot. | 2017-11-14 | 15:16:55 |
| To work toward resolving the CIT Server Farm issue, CIT is rebooting servers. This will cause brief outages, somewhere between 4pm on 11/13 and 9pm on 11/14, for additional services that weren't previously affected (such as Net-Print, the bulkmail Lyris service, and the "critical communications" Lyris service). Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - ApplicantID - ARXIV.org (poor performance) - CALS web apps and Tableau reports (MS SQL database) - CIT Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CUView digital signs (delays with new content) - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - Human Ecology databases - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - NetID activation - NetID "forgot password" function - Pinnacle - Risk Management applications - SCCM - TeamForge - Vet School services (SMTP/print services, SQLServer/JulieSoft) - Videoconferencing between Ithaca and Weill Cornell Medicine (degraded, use Zoom instead) - Videoconferencing using Jabber Video and SIP/H323 call routing (Zoom is working) - WhoIAm Due to the outage, the following datamarts will not be updated the evening of 11/13: KDW, SADW, CRDM, RADM, OSPWH, MaximoDM, DiningDM. Normal data warehouse processing will resume the evening of 11/14. CIT has begun restoring services and the process is anticipated to finish by the morning of 11/14. | CIT is continuing the process of rebooting servers to work toward resolving the CIT Server Farm issue. This will continue to cause brief outages for additional services that weren't previously affected by the issue. The rebooting process is expected to run through 9pm on 11/14. The Greenland and Sweden clusters have been rebooted. Finland reboot is underway. Next will be Australia, then Norway. The technical owners of each VM are automatically notified by email when their VM comes back. All service teams who use the CIT Server Farm should verify the status of their services after the reboot. | 2017-11-14 | 14:53:09 |
| To work toward resolving the CIT Server Farm issue, CIT is rebooting servers. This will cause brief outages, somewhere between 4pm on 11/13 and 9pm on 11/14, for additional services that weren't previously affected (such as Net-Print, the bulkmail Lyris service, and the "critical communications" Lyris service). Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - ApplicantID - ARXIV.org (poor performance) - CALS web apps and Tableau reports (MS SQL database) - CIT Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CUView digital signs (delays with new content) - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - Email from outside Cornell (slower delivery) - Human Ecology databases - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - NetID activation - NetID "forgot password" function - Pinnacle - Risk Management applications - SCCM - TeamForge - Vet School services (SMTP/print services, SQLServer/JulieSoft) - Videoconferencing between Ithaca and Weill Cornell Medicine (degraded, use Zoom instead) - Videoconferencing using Jabber Video and SIP/H323 call routing (Zoom is working) - WhoIAm Due to the outage, the following datamarts will not be updated the evening of 11/13: KDW, SADW, CRDM, RADM, OSPWH, MaximoDM, DiningDM. Normal data warehouse processing will resume the evening of 11/14. CIT has begun restoring services and the process is anticipated to finish by the morning of 11/14. | CIT is continuing the process of rebooting servers to work toward resolving the CIT Server Farm issue. This will continue to cause brief outages for additional services that weren't previously affected by the issue. The rebooting process is expected to run through 9pm on 11/14. The Greenland and Sweden clusters have been rebooted. Finland reboot is underway. Next will be Australia, then Norway. The technical owners of each VM are automatically notified by email when their VM comes back. All service teams who use the CIT Server Farm should verify the status of their services after the reboot. | 2017-11-14 | 14:32:47 |
| To work toward resolving the CIT Server Farm issue, CIT is rebooting servers. This will cause brief outages, somewhere between 4pm on 11/13 and 9pm on 11/14, for additional services that weren't previously affected (such as Net-Print, the bulkmail Lyris service, and the "critical communications" Lyris service). Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - ApplicantID - ARXIV.org (poor performance) - CALS web apps and Tableau reports (MS SQL database) - CIT Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CUView digital signs (delays with new content) - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - Email from outside Cornell (slower delivery) - Human Ecology databases - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - NetID activation - NetID "forgot password" function - Pinnacle - Risk Management applications - SCCM - TeamForge - Vet School services (SMTP/print services, SQLServer/JulieSoft) - Videoconferencing using Jabber Video and SIP/H323 call routing (Zoom is working) - WhoIAm Due to the outage, the following datamarts will not be updated the evening of 11/13: KDW, SADW, CRDM, RADM, OSPWH, MaximoDM, DiningDM. Normal data warehouse processing will resume the evening of 11/14. CIT has begun restoring services and the process is anticipated to finish by the morning of 11/14. | CIT is continuing the process of rebooting servers to work toward resolving the CIT Server Farm issue. This will continue to cause brief outages for additional services that weren't previously affected by the issue. The rebooting process is expected to run through 9pm on 11/14. The Greenland and Sweden clusters have been rebooted. Finland reboot is underway. Next will be Australia, then Norway. The technical owners of each VM are automatically notified by email when their VM comes back. All service teams who use the CIT Server Farm should verify the status of their services after the reboot. | 2017-11-14 | 14:16:22 |
| To work toward resolving the CIT Server Farm issue, CIT is rebooting servers. This will cause brief outages, somewhere between 4pm on 11/13 and 9pm on 11/14, for additional services that weren't previously affected (such as Net-Print, the bulkmail Lyris service, and the "critical communications" Lyris service). Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - ApplicantID - ARXIV.org (poor performance) - CALS web apps and Tableau reports (MS SQL database) - CIT Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CUView digital signs (delays with new content) - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - Email from outside Cornell (slower delivery) - Human Ecology databases - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - NetID activation - NetID "forgot password" function - Pinnacle - Risk Management applications - SCCM - Student Essentials - TeamForge - Vet School services (SMTP/print services, SQLServer/JulieSoft) - Videoconferencing using Jabber Video and SIP/H323 call routing (Zoom is working) - WhoIAm Due to the outage, the following datamarts will not be updated the evening of 11/13: KDW, SADW, CRDM, RADM, OSPWH, MaximoDM, DiningDM. Normal data warehouse processing will resume the evening of 11/14. CIT has begun restoring services and the process is anticipated to finish by the morning of 11/14. | CIT is continuing the process of rebooting servers to work toward resolving the CIT Server Farm issue. This will continue to cause brief outages for additional services that weren't previously affected by the issue. The rebooting process is expected to run through 9pm on 11/14. The Greenland and Sweden clusters have been rebooted. Finland reboot is underway. Next will be Australia, then Norway. The technical owners of each VM are automatically notified by email when their VM comes back. All service teams who use the CIT Server Farm should verify the status of their services after the reboot. | 2017-11-14 | 12:48:33 |
| To work toward resolving the CIT Server Farm issue, CIT is rebooting servers. This will cause brief outages, somewhere between 4pm on 11/13 and 12noon on 11/14, for additional services that weren't previously affected (such as Net-Print, the bulkmail Lyris service, and the "critical communications" Lyris service). Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - ApplicantID - ARXIV.org (poor performance) - CALS web apps and Tableau reports (MS SQL database) - CIT Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CUView digital signs (delays with new content) - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - Email from outside Cornell (slower delivery) - Human Ecology databases - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - NetID activation - NetID "forgot password" function - Pinnacle - Risk Management applications - SCCM - Student Essentials - TeamForge - Vet School services (SMTP/print services, SQLServer/JulieSoft) - Videoconferencing using Jabber Video and SIP/H323 call routing (Zoom is working) - WhoIAm Due to the outage, the following datamarts will not be updated the evening of 11/13: KDW, SADW, CRDM, RADM, OSPWH, MaximoDM, DiningDM. Normal data warehouse processing will resume the evening of 11/14. CIT has begun restoring services and the process is anticipated to finish by the morning of 11/14. | CIT is continuing the process of rebooting servers to work toward resolving the CIT Server Farm issue. This will continue to cause brief outages for additional services that weren't previously affected by the issue. The rebooting process is expected to run through 12 noon on 11/14. The Greenland and Sweden clusters have been rebooted. The next will be Finland, then Australia and Norway. The technical owners of each VM are automatically notified by email when their VM comes back. All service teams who use the CIT Server Farm should verify the status of their services after the reboot. | 2017-11-14 | 12:27:51 |
| To work toward resolving the CIT Server Farm issue, CIT is rebooting servers. This will cause brief outages, somewhere between 4pm on 11/13 and 12noon on 11/14, for additional services that weren't previously affected (such as Net-Print, the bulkmail Lyris service, and the "critical communications" Lyris service). Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - ApplicantID - ARXIV.org (poor performance) - CALS web apps and Tableau reports (MS SQL database) - CIT Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CUView digital signs (delays with new content) - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - Email from outside Cornell (slower delivery) - Human Ecology databases - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - NetID activation - NetID "forgot password" function - Pinnacle - Risk Management applications - SCCM - Student Essentials - TeamForge - Vet School services (Rhapsody, Pacs, Medselect, SMTP/print services, SQLServer/JulieSoft) - Videoconferencing using Jabber Video and SIP/H323 call routing (Zoom is working) - WhoIAm Due to the outage, the following datamarts will not be updated the evening of 11/13: KDW, SADW, CRDM, RADM, OSPWH, MaximoDM, DiningDM. Normal data warehouse processing will resume the evening of 11/14. CIT has begun restoring services and the process is anticipated to finish by the morning of 11/14. | CIT is continuing the process of rebooting servers to work toward resolving the CIT Server Farm issue. This will continue to cause brief outages for additional services that weren't previously affected by the issue. The rebooting process is expected to run through 12 noon on 11/14. The Greenland and Sweden clusters have been rebooted. The next will be Finland, then Australia and Norway. The technical owners of each VM are automatically notified by email when their VM comes back. All service teams who use the CIT Server Farm should verify the status of their services after the reboot. | 2017-11-14 | 12:09:59 |
| To work toward resolving the CIT Server Farm issue, CIT is rebooting servers. This will cause brief outages, somewhere between 4pm on 11/13 and the morning of 11/14, for additional services that weren't previously affected (such as Net-Print, the bulkmail Lyris service, and the "critical communications" Lyris service). Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - ApplicantID - ARXIV.org (poor performance) - CALS web apps and Tableau reports (MS SQL database) - CIT Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CUView digital signs (delays with new content) - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - DNSDB (network registrations and DNS changes) - Email from outside Cornell (slower delivery) - Human Ecology databases - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - NetID activation - NetID "forgot password" function - Pinnacle - Risk Management applications - SCCM - Student Essentials - TeamForge - Vet School websites and services (Rhapsody, Pacs, Medselect, SMTP/print services, SQLServer/JulieSoft) - Videoconferencing using Jabber Video and SIP/H323 call routing (Zoom is working) - WhoIAm Due to the outage, the following datamarts will not be updated the evening of 11/13: KDW, SADW, CRDM, RADM, OSPWH, MaximoDM, DiningDM. Normal data warehouse processing will resume the evening of 11/14. CIT has begun restoring services and the process is anticipated to finish by the morning of 11/14. | CIT is continuing the process of rebooting servers to work toward resolving the CIT Server Farm issue. This will continue to cause brief outages for additional services that weren't previously affected by the issue. The rebooting process is expected to run through 12 noon on 11/14. The Greenland and Sweden clusters have been rebooted. The next will be Finland, then Australia and Norway. The technical owners of each VM are automatically notified by email when their VM comes back. All service teams who use the CIT Server Farm should verify the status of their services after the reboot. | 2017-11-14 | 12:00:37 |
| To work toward resolving the CIT Server Farm issue, CIT is rebooting servers. This will cause brief outages, somewhere between 4pm on 11/13 and the morning of 11/14, for additional services that weren't previously affected (such as Net-Print, the bulkmail Lyris service, and the "critical communications" Lyris service). Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - ApplicantID - ARXIV.org (poor performance) - CALS web apps and Tableau reports (MS SQL database) - CIT Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CUView digital signs (delays with new content) - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - DNSDB (network registrations and DNS changes) - Email from outside Cornell (slower delivery) - Human Ecology databases - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - NetID activation - NetID "forgot password" function - Pinnacle - Risk Management applications - SCCM - Student Essentials - TeamForge - Vet School websites and services (Rhapsody, Pacs, Medselect, SMTP/print services, SQLServer/JulieSoft) - Videoconferencing using Jabber Video and SIP/H323 call routing (Zoom is working) - WhoIAm Due to the outage, the following datamarts will not be updated the evening of 11/13: KDW, SADW, CRDM, RADM, OSPWH, MaximoDM, DiningDM. Normal data warehouse processing will resume the evening of 11/14. CIT has begun restoring services and the process is anticipated to finish by the morning of 11/14. | To work toward resolving the CIT Server Farm issue, CIT is beginning to reboot servers. This will cause brief outages for additional services that weren't previously affected by the issue. The rebooting process is expected to run through the morning of 11/14. Clusters are being rebooted in this order: Greenland, Sweden, Finland, Australia, Norway. The technical owners of each VM will be notified by email when their VM comes back. All service teams who use the CIT Server Farm should verify the status of their services after the reboot. | 2017-11-13 | 21:34:23 |
| Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - ApplicantID - ARXIV.org (poor performance) - CALS web apps and Tableau reports (MS SQL database) - CIT Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CUView digital signs (delays with new content) - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - DNSDB (network registrations and DNS changes) - Email from outside Cornell (slower delivery) - Human Ecology databases - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - NetID activation - NetID "forgot password" function - Pinnacle - Risk Management applications - SCCM - Student Essentials - TeamForge - Vet School websites and services (Rhapsody, Pacs, Medselect, SMTP/print services, SQLServer/JulieSoft) - Videoconferencing using Jabber Video and SIP/H323 call routing (Zoom is working) - WhoIAm Due to the outage, the following datamarts will not be updated this evening: KDW, SADW, CRDM, RADM, OSPWH, MaximoDM, DiningDM. Normal data warehouse processing will resume the evening of 11/14. CIT is investigating and working to restore service. If you are aware of other affected services, please let us know by contacting the IT Service Desk (https://it.cornell.edu/support) | To work toward resolving the CIT Server Farm issue, CIT is beginning to reboot servers. This will include servers that weren't affected by the issue. This process is expected to run through the morning of 11/14. Clusters are being rebooted in this order: Greenland, Sweden, Finland, Australia, Norway. The technical owners of each VM will be notified by email when their VM comes back. All service teams who use the CIT Server Farm should verify the status of their services after the reboot. | 2017-11-13 | 20:44:47 |
| Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - ApplicantID - ARXIV.org (poor performance) - CALS web apps and Tableau reports (MS SQL database) - CIT Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CUView digital signs (delays with new content) - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - DNSDB (network registrations and DNS changes) - Email from outside Cornell (slower delivery) - Human Ecology databases - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - NetID activation - NetID "forgot password" function - Pinnacle - Risk Management applications - SCCM - Student Essentials - TeamForge - Vet School websites and services (Rhapsody, Pacs, Medselect, SMTP/print services, SQLServer/JulieSoft) - Videoconferencing using Jabber Video and SIP/H323 call routing (Zoom is working) - WhoIAm CIT is investigating and working to restore service. If you are aware of other affected services, please let us know by contacting the IT Service Desk (https://it.cornell.edu/support) | To work toward resolving the CIT Server Farm issue, CIT is beginning to reboot servers. This will include servers that weren't affected by the issue. This process is expected to run through the morning of 11/14. Clusters are being rebooted in this order: Greenland, Sweden, Finland, Australia, Norway. The technical owners of each VM will be notified by email when their VM comes back. | 2017-11-13 | 20:36:07 |
| Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - ApplicantID - ARXIV.org (poor performance) - CALS web apps and Tableau reports (MS SQL database) - CIT Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CUView digital signs (delays with new content) - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - DNSDB (network registrations and DNS changes) - Email from outside Cornell (slower delivery) - Human Ecology databases - Internal Transfer app - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - NetID activation - NetID "forgot password" function - Pinnacle - Risk Management applications - SCCM - Student Essentials - TeamForge - Vet School websites and services (Rhapsody, Pacs, Medselect, SMTP/print services, SQLServer/JulieSoft) - Videoconferencing using Jabber Video and SIP/H323 call routing (Zoom is working) - WhoIAm CIT is investigating and working to restore service. If you are aware of other affected services, please let us know by contacting the IT Service Desk (https://it.cornell.edu/support) | CIT is working with the vendor. Estimated recovery time has not been determined yet. | 2017-11-13 | 19:13:02 |
| Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - ApplicantID - ARXIV.org (poor performance) - CALS web apps and Tableau reports (MS SQL database) - CIT Print Server (used by CIT, DFA, and others supported by the CIT-DFA Service Group) - CU Library Catalog - CUView digital signs (delays with new content) - Cynergy General Purpose Workflow Document app - Dining hall registers (SAS Micros) - DNSDB (network registrations and DNS changes) - Email from outside Cornell (slower delivery) - Human Ecology databases - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - NetID activation - NetID "forgot password" function - Pinnacle - Risk Management applications - SCCM - Student Essentials - TeamForge - Vet School websites and services (Rhapsody, Pacs, Medselect, SMTP/print services, SQLServer/JulieSoft) - Videoconferencing using Jabber Video and SIP/H323 call routing (Zoom is working) - WhoIAm CIT is investigating and working to restore service. | CIT is working with the vendor. Estimated recovery time has not been determined yet. | 2017-11-13 | 17:26:50 |
| Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - ApplicantID - ARXIV.org (poor performance) - CIT Print Server - CU Library Catalog - CUView digital signs (delays with new content) - Dining hall registers (SAS Micros) - DNSDB (network registrations and DNS changes) - Email from outside Cornell (slower delivery) - Human Ecology databases - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - KFS General Purpose Workflow Document Cynergy app - Lab of Ornithology services (some) - Lyris (e-list service) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - NetID activation - NetID "forgot password" function - Pinnacle - Risk Management applications - SCCM - Student Essentials - TeamForge - Vet School websites and services (Rhapsody, Pacs, Medselect, SMTP/print services, SQLServer/JulieSoft) - Videoconferencing using Jabber Video and SIP/H323 call routing (Zoom is working) - WhoIAm CIT is investigating and working to restore service. | CIT is working with the vendor. Estimated recovery time has not been determined yet. | 2017-11-13 | 16:58:59 |
| Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - ApplicantID - CIT Print Server - CU Library Catalog - CUView digital signs (delays with new content) - Dining hall registers (SAS Micros) - DNSDB (network registrations and DNS changes) - Email from outside Cornell (slower delivery) - Human Ecology databases - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - NetID activation - NetID "forgot password" function - Pinnacle - Risk Management applications - SCCM - Student Essentials - TeamForge - Vet School websites and services (Rhapsody, Pacs, Medselect, SMTP/print services, SQLServer/JulieSoft) - Videoconferencing using Jabber Video and SIP/H323 call routing (Zoom is working) - WhoIAm CIT is investigating and working to restore service. | CIT is working with the vendor. Estimated recovery time has not been determined yet. | 2017-11-13 | 16:49:31 |
| Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - ApplicantID - CIT Print Server - CUView digital signs (delays with new content) - Dining hall registers (SAS Micros) - DNSDB (network registrations and DNS changes) - Email from outside Cornell (slower delivery) - Human Ecology databases - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - Managed Database Hosting (Cave Bear, Facilities Inventory, Longview database used for data feed, OSP warehouse and OID) - NetID activation - NetID "forgot password" function - Pinnacle - Risk Management applications - SCCM - Student Essentials - TeamForge - Vet School websites and services (Rhapsody, Pacs, Medselect, SMTP/print services, SQLServer/JulieSoft) - Videoconferencing using Jabber Video and SIP/H323 call routing (Zoom is working) - WhoIAm CIT is investigating and working to restore service. | CIT is working with the vendor. Estimated recovery time has not been determined yet. | 2017-11-13 | 16:45:49 |
| Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - ApplicantID - CIT Print Server - CUView digital signs (delays with new content) - Dining hall registers (SAS Micros) - DNSDB (network registrations and DNS changes) - Email from outside Cornell (slower delivery) - Facilities Inventory service - Human Ecology databases - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - Managed Database Hosting - NetID activation - NetID "forgot password" function - Pinnacle - Risk Management applications - SCCM - Student Essentials - TeamForge - Vet School websites and services (Rhapsody, Pacs, Medselect, SMTP/print services, SQLServer/JulieSoft) - Videoconferencing using Jabber Video and SIP/H323 call routing (Zoom is working) - WhoIAm CIT is investigating and working to restore service. | CIT is working with the vendor. Estimated recovery time has not been determined yet. | 2017-11-13 | 16:30:52 |
| Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - ApplicantID - CIT Print Server - CUView digital signs (delays with new content) - Dining hall registers (SAS Micros) - DNSDB (network registrations and DNS changes) - Email from outside Cornell (slower delivery) - Facilities Inventory service - IPP websites and services (printing, Billing, Document Archive, EBS, FPNMS, Maximo) - Jamf - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - Managed Database Hosting - NetID activation - NetID "forgot password" function - Pinnacle - Risk Management applications - SCCM - Student Essentials - TeamForge - Vet School websites and services (Rhapsody, Pacs, Medselect, SMTP/print services, SQLServer/JulieSoft) - Videoconferencing using Jabber Video and SIP/H323 call routing (Zoom is working) - WhoIAm CIT is investigating and working to restore service. | CIT is working with the vendor. Estimated recovery time has not been determined yet. | 2017-11-13 | 16:25:39 |
| Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - ApplicantID - CIT Print Server - CUView digital signs (delays with new content) - Dining hall registers (SAS Micros) - DNSDB (network registrations and DNS changes) - Document Archives - EBS - Email from outside Cornell (slower delivery) - Facilities Inventory service - FPMNS - Jamf - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - Managed Database Hosting - Maximo - NetID activation - NetID "forgot password" function - Pinnacle - Risk Management applications - SCCM - Student Essentials - TeamForge - Vet School websites and services (Rhapsody, Pacs, Medselect, SMTP/print services, SQLServer/JulieSoft) - Videoconferencing using Jabber Video and SIP/H323 call routing (Zoom is working) - WhoIAm CIT is investigating and working to restore service. | CIT is working with the vendor. Estimated recovery time has not been determined yet. | 2017-11-13 | 16:21:50 |
| Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - ApplicantID - CUView digital signs (delays with new content) - Dining hall registers (SAS Micros) - DNSDB (network registrations and DNS changes) - Document Archives - EBS - Email from outside Cornell (slower delivery) - Facilities Inventory service - FPMNS - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - Managed Database Hosting - Maximo - NetID activation - NetID "forgot password" function - Pinnacle - Risk Management applications - Student Essentials - TeamForge - Vet School websites and services (Rhapsody, Pacs, Medselect, SMTP/print services, SQLServer/JulieSoft) - Videoconferencing using Jabber Video and SIP/H323 call routing (Zoom is working) - WhoIAm CIT is investigating and working to restore service. | CIT is working with the vendor. Estimated recovery time has not been determined yet. | 2017-11-13 | 15:49:45 |
| Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - ApplicantID - CUView digital signs (delays with new content) - Dining hall registers (SAS Micros) - DNSDB (network registrations and DNS changes) - Email from outside Cornell (slower delivery) - Facilities Inventory service - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - Managed Database Hosting - NetID activation - NetID "forgot password" function - Pinnacle - Risk Management applications - Student Essentials - TeamForge - Vet School websites and services (Rhapsody, Pacs, Medselect, SMTP/print services, SQLServer/JulieSoft) - Videoconferencing using Jabber Video and SIP/H323 call routing (Zoom is working) - WhoIAm CIT is investigating and working to restore service. | CIT is working with the vendor. Estimated recovery time has not been determined yet. | 2017-11-13 | 15:23:44 |
| Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - ApplicantID - CUView digital signs (delays with new content) - Dining hall registers (SAS Micros) - DNSDB (network registrations and DNS changes) - Email from outside Cornell (slower delivery) - Facilities Inventory service - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - NetID activation - NetID "forgot password" function - Pinnacle - Risk Management applications - Student Essentials - TeamForge - Vet School websites and services (Rhapsody, Pacs, Medselect, SMTP/print services, SQLServer/JulieSoft) - Videoconferencing using Jabber Video and SIP/H323 call routing (Zoom is working) - WhoIAm CIT is investigating and working to restore service. | CIT technical staff investigating and working to restore service. | 2017-11-13 | 15:09:26 |
| Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - ApplicantID - CUView digital signs (delays with new content) - Dining hall registers (SAS Micros) - DNSDB (network registrations and DNS changes) - Email from outside Cornell (slower delivery) - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - NetID activation - NetID "forgot password" function - Pinnacle - Student Essentials - TeamForge - Vet School websites and services (Rhapsody, Pacs, Medselect, SMTP/print services, SQLServer/JulieSoft) - Videoconferencing using Jabber Video and SIP/H323 call routing (Zoom is working) - WhoIAm CIT is investigating and working to restore service. | CIT technical staff investigating and working to restore service. | 2017-11-13 | 15:03:38 |
| Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - ApplicantID - CUView digital signs (delays with new content) - DNSDB (network registrations and DNS changes) - Email from outside Cornell (slower delivery) - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - NetID activation - NetID "forgot password" function - Pinnacle - Student Essentials - TeamForge - Vet School websites and services (Rhapsody, Pacs, Medselect, SMTP/print services, SQLServer/JulieSoft) - Videoconferencing using Jabber Video and SIP/H323 call routing (Zoom is working) - WhoIAm CIT is investigating and working to restore service. | CIT technical staff investigating and working to restore service. | 2017-11-13 | 15:01:58 |
| Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - ApplicantID - CUView digital signs (delays with new content) - DNSDB (network registrations and DNS changes) - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - NetID activation - NetID "forgot password" function - Pinnacle - Student Essentials - TeamForge - Vet School websites and services (Rhapsody, Pacs, Medselect, SMTP/print services) - Videoconferencing using Jabber Video and SIP/H323 call routing (Zoom is working) - WhoIAm CIT is investigating and working to restore service. | CIT technical staff investigating and working to restore service. | 2017-11-13 | 14:53:45 |
| Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include: - ApplicantID - DNSDB (network registrations and DNS changes) - Jira - Lab of Ornithology services (some) - Lyris (e-list service) - NetID activation - NetID "forgot password" function - Pinnacle - Student Essentials - TeamForge - Videoconferencing using Jabber Video and SIP/H323 call routing (Zoom is working) - WhoIAm CIT is investigating and working to restore service. | CIT technical staff investigating and working to restore service. | 2017-11-13 | 14:41:10 |
| Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include Student Essentials, some Lab of Ornithology services, Lyris (e-list service), NetID activation, NetID "forgot password" function, ApplicantID, WhoIAm, DNSDB (network registrations and DNS changes), TeamForge, and Jira. CIT is investigating and working to restore service. | CIT technical staff investigating and working to restore service. | 2017-11-13 | 14:32:25 |
| Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include Student Essentials, some Lab of Ornithology services, NetID activation, NetID "forgot password" function, Lyris (slow performance), DNSDB (network registrations and DNS changes), TeamForge, and Jira. CIT is investigating and working to restore service. | CIT technical staff investigating and working to restore service. | 2017-11-13 | 14:25:21 |
| Many servers are down in the CIT Storage Farm due to a storage array failure. Services known to be affected at this point include Student Essentials, some Lab of Ornithology services, NetID activation, NetID "forgot password" function, Lyris (slow performance), TeamForge, and Jira. CIT is investigating and working to restore service. | CIT technical staff investigating and working to restore service. | 2017-11-13 | 14:11:28 |
| Many servers are down in the CIT Storage Farm due to a storage array failure. CIT is investigating and working to restore service. | CIT technical staff investigating and working to restore service. | 2017-11-13 | 13:10:49 |
| Storage array issue impacting many servers in the Rhodes Hall server farm. | CIT Technical staff reporting one storage array offline. CIT technical staff working to restore service. | 2017-11-13 | 13:02:55 |