Performance Issue: Resolved Outlook on the web email messaging issue
Last Updated:
2017-11-09 08:01:00
Event:
2017-11-08 17:30:00
Status:
Closed
Brief Description:
There is currently an issue with Outlook Web App (OWA).
User Impact:
Users may be unable to view, create, or reply to email messages from within Outlook on the web.
Workaround:
There is no workaround for this issue
Current Status:
Microsoft has resolved the issue.
Services Affected:
Email and Calendar
Subsites Affected:
Shibboleth
Full Description:
Users may be unable to view, create, or reply to email messages from within Outlook on the web.
Users may encounter one or more of the following symptoms:
Opening up a new Reply message results in a blank page/pane
Opening a new message results in a wheel while searching for a contact
Contacts may not be displayed
The reading pane may not be displayed
Users may encounter one or more of the following symptoms:
Opening up a new Reply message results in a blank page/pane
Opening a new message results in a wheel while searching for a contact
Contacts may not be displayed
The reading pane may not be displayed
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Users may be unable to view, create, or reply to email messages from within Outlook on the web. Users may encounter one or more of the following symptoms: Opening up a new Reply message results in a blank page/pane Opening a new message results in a wheel while searching for a contact Contacts may not be displayed The reading pane may not be displayed | Microsoft has resolved the issue. | 2017-11-09 | 08:01:00 |
| Users may be unable to view, create, or reply to email messages from within Outlook on the web. Users may encounter one or more of the following symptoms: Opening up a new Reply message results in a blank page/pane Opening a new message results in a wheel while searching for a contact Contacts may not be displayed The reading pane may not be displayed | Microsoft has been notified and is working on remediating the issue. | 2017-11-08 | 18:34:47 |
| Users are reporting not being able to compose or send email from Outlook Web App (OWA). | Microsoft has been notified and is working on remediating the issue. | 2017-11-08 | 18:24:23 |
| Users are reporting not being able to compose or send email from Outlook Web App (OWA). | CIT Messaging Team has been notified and is investigating. | 2017-11-08 | 18:08:50 |