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Performance Issue: Resolved Outlook on the web email messaging issue

Last Updated:
2017-11-09 08:01:00
Event:
2017-11-08 17:30:00
Status:
Closed
Brief Description:
There is currently an issue with Outlook Web App (OWA).
User Impact:
Users may be unable to view, create, or reply to email messages from within Outlook on the web.
Workaround:
There is no workaround for this issue
Current Status:
Microsoft has resolved the issue.
Services Affected:
Email and Calendar
Subsites Affected:
Outlook on the Web
Full Description:
Users may be unable to view, create, or reply to email messages from within Outlook on the web.
Users may encounter one or more of the following symptoms:
Opening up a new Reply message results in a blank page/pane
Opening a new message results in a wheel while searching for a contact
Contacts may not be displayed
The reading pane may not be displayed



Timeline of Changes

Description Current Status Date Time
Users may be unable to view, create, or reply to email messages from within Outlook on the web. Users may encounter one or more of the following symptoms: Opening up a new Reply message results in a blank page/pane Opening a new message results in a wheel while searching for a contact Contacts may not be displayed The reading pane may not be displayed Microsoft has resolved the issue. 2017-11-09 08:01:00
Users may be unable to view, create, or reply to email messages from within Outlook on the web. Users may encounter one or more of the following symptoms: Opening up a new Reply message results in a blank page/pane Opening a new message results in a wheel while searching for a contact Contacts may not be displayed The reading pane may not be displayed Microsoft has been notified and is working on remediating the issue. 2017-11-08 18:34:47
Users are reporting not being able to compose or send email from Outlook Web App (OWA). Microsoft has been notified and is working on remediating the issue. 2017-11-08 18:24:23
Users are reporting not being able to compose or send email from Outlook Web App (OWA). CIT Messaging Team has been notified and is investigating. 2017-11-08 18:08:50