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Scheduled Service Change: Kronos: planned outage MS monthly updates - October 2017

Event:
2017-10-21 11:00:00
Expected Duration:
2017-10-21 15:00:00
Status:
Closed
Brief Description:
Kronos: planned outage MS monthly updates
User Impact:
Users will not be able to access the Kronos web application until the patches and server reboots complete. Clock employees will be able to punch in and out at the clocks; clocks will safely hold the punches until Kronos is back online, at which time the punches will be collected and displayed on the employee timecards.
Services Affected:
Time Collection
Subsites Affected:
NetIDs
Full Description:
On Saturday, October 21, 2017 beginning at 7am, Kronos will be unavailable to users while Microsoft monthly updates are applied to the ATT Kronos servers. We expect Kronos to be available to users sometime between 7:30 and 11am. During the outage, clock employees can continue to punch in and out at the clocks. Clocks will safely hold the punches until Kronos is back online, at which time the punches will be collected and displayed on the employee timecards.
CIT TDX ID:
CRQ000001021816



Timeline of Changes

Description Current Status Date Time
On Saturday, October 21, 2017 beginning at 7am, Kronos will be unavailable to users while Microsoft monthly updates are applied to the ATT Kronos servers. We expect Kronos to be available to users sometime between 7:30 and 11am. During the outage, clock employees can continue to punch in and out at the clocks. Clocks will safely hold the punches until Kronos is back online, at which time the punches will be collected and displayed on the employee timecards. 2017-10-19 14:40:23