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Performance: CommonSpot Authoring

Last Updated:
2010-09-07 00:00:00
Event:
2010-09-02 00:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
CommonSpot Authoring is experiencing slow performance.\n\nIt has been reported that certain aspects of authoring in CommonSpot are slow.



Timeline of Changes

Description Current Status Date Time
We believe to have resolved the Authoring performance issue. It was related to another application running on the same server consuming a majority of the CPU. This application was restarted Friday afternoon, and CPU usage has remained at normal levels since then. We will continue to monitor this closely.\n\nPlease let us know if you experience any further Authoring performance issues. This did not affect the live sites on the Read/only server.\n We believe to have resolved the Authoring performance issue. It was related to another application running on the same server consuming a majority of the CPU. This application was restarted Friday afternoon, and CPU usage has remained at normal levels since then. We will continue to monitor this closely.\n\nPlease let us know if you experience any further Authoring performance issues. This did not affect the live sites on the Read/only server.\n 2010-09-07 00:00:00
We are investigating a spike in CPU usage on the CommonSpot authoring server. We'll report more information as soon as we have it. We are investigating a spike in CPU usage on the CommonSpot authoring server. We'll report more information as soon as we have it. 2010-09-02 00:00:00