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Emergency Maintenance: Priority move for Exchange mailboxes

Last Updated:
2010-09-09 00:00:00
Event:
2010-09-01 00:00:00
Status:
Closed
Brief Description:
Exchange
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
September 1 - 10, from 6:00 p.m. to 7:00 a.m., CIT will be moving all Exchange mailboxes (Cornell email and calendar accounts), including Exchange group accounts (formerly known as special mailboxes), to a new storage system.



Timeline of Changes

Description Current Status Date Time
We've freed up enough space for the time being and will continue to monitor the system. We've freed up enough space for the time being and will continue to monitor the system. 2010-09-09 00:00:00
This change is due to critically low disk space on the current storage. The new storage system is set up more efficiently to help us better manage storage capacity issues in the future.\n\nUsers do not need to take any action. They will be notified the morning after their mailbox is moved.\n\nAll Exchange mailboxes and calendars will be moved within this time period. On the night an individuals mail/calendar is moved, the individual won't be able to access their new mail for as little as a few minutes to as long as 60 minutes, depending on how much mail is stored in their mailbox. It's estimated that 2 GB of mail will take 15 minutes to move, and 7 GB of mail will take 60 minutes to move. However, to maximize how quickly these moves are done, we cannot tell users the exact date or time individual mailboxes will be moved. To minimize disruption, we are only doing these moves during the overnight hours.\n\nFor the approximate few to 60 minutes, while an individual's mail is being moved, mail delivered prior to the move, and calendar information, will be read-only via the individual's Exchange mail client. Outlook Web Access will be unavailable during that time.\n\nAny email sent while the mailbox is being moved will be delivered as soon as the move is complete. Users will not notice any difference after the mailbox is moved, and their mail quota size will still be the same.\n\nPlease send any questions or concerns to the CIT HelpDesk (helpdesk@cornell.edu or 607 255-8990). This change is due to critically low disk space on the current storage. The new storage system is set up more efficiently to help us better manage storage capacity issues in the future.\n\nUsers do not need to take any action. They will be notified the morning after their mailbox is moved.\n\nAll Exchange mailboxes and calendars will be moved within this time period. On the night an individuals mail/calendar is moved, the individual won't be able to access their new mail for as little as a few minutes to as long as 60 minutes, depending on how much mail is stored in their mailbox. It's estimated that 2 GB of mail will take 15 minutes to move, and 7 GB of mail will take 60 minutes to move. However, to maximize how quickly these moves are done, we cannot tell users the exact date or time individual mailboxes will be moved. To minimize disruption, we are only doing these moves during the overnight hours.\n\nFor the approximate few to 60 minutes, while an individual's mail is being moved, mail delivered prior to the move, and calendar information, will be read-only via the individual's Exchange mail client. Outlook Web Access will be unavailable during that time.\n\nAny email sent while the mailbox is being moved will be delivered as soon as the move is complete. Users will not notice any difference after the mailbox is moved, and their mail quota size will still be the same.\n\nPlease send any questions or concerns to the CIT HelpDesk (helpdesk@cornell.edu or 607 255-8990). 2010-09-02 00:00:00