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Scheduled Service Change: Remedy on Demand Maintenance September 24th 2017

Event:
2017-09-24 01:00:00
Expected Duration:
2017-09-24 05:00:00
Status:
Closed
Brief Description:
BMC (the vendor) will be performing regular monthly maintenance on the Remedy on Demand production systems September 24, 2017, (1:00 AM Eastern Daylight Time.)
User Impact:
N/A
Services Affected:
IT Service Management Suite
Subsites Affected:
Remedy
Full Description:
The Remedy vendor will be performing maintenance on the production servers that host Remedy OnDemand systems during the period 1:00 a.m. - 5:00 a.m. on September 24th. During this period, there will be intermittent service disruptions of 15-20 minutes.



Timeline of Changes

Description Current Status Date Time
The Remedy vendor will be performing maintenance on the production servers that host Remedy OnDemand systems during the period 1:00 a.m. - 5:00 a.m. on September 24th. During this period, there will be intermittent service disruptions of 15-20 minutes. 2017-09-22 09:01:08