Scheduled Service Change: Remedy on Demand Maintenance August 27th 2017, 05:00 UTC
Event:
2017-08-27 05:00:00
Expected Duration:
2017-08-27 09:00:00
Status:
Closed
Brief Description:
BMC (the vendor) will be performing regular monthly maintenance on the Remedy on Demand production systems on August 27th 2017, 05:00 UTC (1:00 AM Eastern Daylight Time.)
User Impact:
Intermittent service disruptions of 15-20 minutes during maintenance period.
Services Affected:
Not Applicable
Subsites Affected:
Telephone Authorization Codes
Full Description:
The Remedy vendor will be performing maintenance on the production servers that host Remedy OnDemand systems during the period 1:00 a.m. - 5:00 a.m. on August 27. During this period, there will be intermittent service disruptions of 15-20 minutes.
CIT TDX ID:
CRQ000001020108
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| The Remedy vendor will be performing maintenance on the production servers that host Remedy OnDemand systems during the period 1:00 a.m. - 5:00 a.m. on August 27. During this period, there will be intermittent service disruptions of 15-20 minutes. | 2017-08-24 | 15:36:19 |