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Performance Issue: Skype For Business - Intermittent Connection Issue

Last Updated:
2017-09-05 13:09:25
Event:
2017-08-18 09:28:00
Status:
Closed
Brief Description:
We have received reports of some users having intermittent issues logging into Skype For Business, with a message that says the server is temporarily unavailable.
User Impact:
Receives a message of "Can’t sign in to Skype for Business. The server is temporarily unavailable. If the problem continues, please contact your support team."
Workaround:
Please see https://it.cornell.edu/skype-win/skype-windows-problem-server-temporarily-unavailable for a work around that may work in some cases.
Current Status:
IT support staff are currently investigating the issue.
Services Affected:
Web & Video Conferencing
Full Description:
We have received reports of some users having intermittent issues logging into Skype For Business, with a message that says the server is temporarily unavailable. Some of these users have been able to login at a later time.



Timeline of Changes

Description Current Status Date Time
We have received reports of some users having intermittent issues logging into Skype For Business, with a message that says the server is temporarily unavailable. Some of these users have been able to login at a later time. IT support staff are currently investigating the issue. 2017-08-18 09:39:21