Performance Issue: Skype For Business - Intermittent Connection Issue
Last Updated:
2017-09-05 17:09:25
Event:
2017-08-18 13:28:00
Status:
Closed
Brief Description:
We have received reports of some users having intermittent issues logging into Skype For Business, with a message that says the server is temporarily unavailable.
User Impact:
Receives a message of "Can’t sign in to Skype for Business. The server is temporarily unavailable. If the problem continues, please contact your support team."
Workaround:
Please see https://it.cornell.edu/skype-win/skype-windows-problem-server-temporarily-unavailable for a work around that may work in some cases.
Current Status:
IT support staff are currently investigating the issue.
Services Affected:
Web and Video Conferencing
Full Description:
We have received reports of some users having intermittent issues logging into Skype For Business, with a message that says the server is temporarily unavailable. Some of these users have been able to login at a later time.
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| We have received reports of some users having intermittent issues logging into Skype For Business, with a message that says the server is temporarily unavailable. Some of these users have been able to login at a later time. | IT support staff are currently investigating the issue. | 2017-08-18 | 13:39:21 |